Remote Intern: Standardization & Agency Participation

International Air Transport Association (IATA); Madrid; On-site; EUR 8,900 - 13,000; Full time

Job summary

International Air Transport Association (IATA) in Madrid is offering an internship in the Standardization Participation team. You will contribute to advancing the Agency Participation agenda and work under senior management across a multinational team.

You will analyze changes to SOPs, support AMS development, and help draft communications on ISO9001 and business continuity. A recent degree in data analytics or related field is preferred, with strong English skills and a proactive mindset.

Qualifications

• Excellent communication skills in English (written and spoken).
• Ability to work in a multicultural team.
• Positive mindset and willingness to learn and contribute.
• Ability to work effectively in a dynamic and fast-paced environment.

Responsibilities

• Learn from ONE Agency Participation team across locations to collect, analyze and execute changes to SOPs on the IATA Business Process Tool.
• Assist backlog of AMS development and enhancements, and conduct complaints analysis.
• Participate in Agency Management System development and enhancements.
• Draft communications and updates on ISO9001 Certification, open audit items, and Business Continuity Plan.
• Engage in departmental projects and perform analytical work.
• Support administrative and reporting tasks as required.

Skills

Communication

Teamwork

Eagerness to learn

Adaptability

Education

Bachelor's/Master's in Data Analytics or related

Tools

Salesforce

SAP

Microsoft Office

Job description

International Air Transport Association (IATA) in Madrid is offering an internship in the Standardization Participation team. You will contribute to advancing the Agency Participation agenda and work under senior management across a multinational team.

You will analyze changes to SOPs, support AMS development, and help draft communications on ISO9001 and business continuity. A recent degree in data analytics or related field is preferred, with strong English skills and a proactive mindset.