Remote Global Strategy Analyst — AI-Driven CS

Doctoralia Brasil; Barcelona; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare insurance

Time off and balance

Global exposure

Job summary

Docplanner Group is scaling its global Customer Success function to be AI-first, data-driven, and highly scalable. The role blends strategy, analytics, and program management to connect local markets with global best practices.

You will own data analytics, model development, and cross-market initiatives, partnering with product, engineering, and ops teams to deliver measurable impact across regions.

Qualifications

• 3–5 years of experience in strategy, operations, analytics, project management, or a related role.
• Quantitative education in Data Science/Statistics/Math/CS/Finance or similar.
• Experience with large datasets and dashboards (Superset/Tableau).
• Familiarity with data science concepts and modelling is a plus.

Responsibilities

• Help design and build the global Customer Success function focused on AI-first initiatives.
• Lead data analytics and modelling, especially Retention and Growth.
• Coordinate cross-market projects, scaling local results to the global stage.
• Act as TPM for initiatives, aligning stakeholders, timelines, and risks.

Skills

Strategy

Operations

Analytics

Project management

English fluency

Cross-cultural collaboration

Education

Data Science/Statistics/Math/CS/Finance background

Tools

Superset/Tableau

SQL

DBT

Python

Job description

Docplanner Group is scaling its global Customer Success function to be AI-first, data-driven, and highly scalable. The role blends strategy, analytics, and program management to connect local markets with global best practices.

You will own data analytics, model development, and cross-market initiatives, partnering with product, engineering, and ops teams to deliver measurable impact across regions.