Remote Dynamics 365 CRM Consultant — German-Speaking

Jobgether SRL; España; Remote; EUR 111.000 - 166.000; Teilzeit

Benefits dieser Stelle

Fully remote

Contract engagement

Competitive day rate

International collaboration

Zusammenfassung

Jobgether is seeking a Dynamics 365 CRM Functional Consultant to bridge business and technical delivery teams in a fully remote role within Europe. You will run German-speaking discovery sessions, analyze requirements, and design functional solutions for Microsoft Dynamics 365 Customer Engagement, focusing on sales and customer service processes.

You will collaborate with international delivery teams, prepare comprehensive documentation, and support testing, sign-off, and user adoption while

Qualifikationen

• Experience leading German-speaking discovery workshops and translating business needs into functional solutions.
• Strong knowledge of Dynamics 365 Customer Engagement (Sales and/or Customer Service).
• Proven ability to document functional designs and deliverables for delivery teams.

Aufgaben

• Lead discovery workshops with German-speaking stakeholders to gather objectives and user needs.
• Assess existing CRM processes and identify improvement opportunities in Dynamics 365 CE.
• Perform fit-gap analyses and translate requirements into target-state processes and solutions.
• Create functional specifications and design documents for implementation teams.
• Present and validate solutions with stakeholders, explaining trade-offs.
• Produce documentation covering requirements, flows, and decisions for knowledge transfer.
• Support testing, user acceptance, and business sign-off processes.
• Assist in deployment and user adoption, ensuring alignment with business goals.
• Communicate findings and risks in English to programme leadership and teams.

Kenntnisse

German language

English language

Stakeholder management

Requirements gathering

Business process analysis

Remote work capability

Tools

Dynamics 365 CE

Jobbeschreibung

Jobgether is seeking a Dynamics 365 CRM Functional Consultant to bridge business and technical delivery teams in a fully remote role within Europe. You will run German-speaking discovery sessions, analyze requirements, and design functional solutions for Microsoft Dynamics 365 Customer Engagement, focusing on sales and customer service processes.

You will collaborate with international delivery teams, prepare comprehensive documentation, and support testing, sign-off, and user adoption while