Remote Customer Service Advisor - German Speaker - Relocation To Greece (P)

Oceanic View Solutions; Valencia; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A supportive international company is seeking a Remote Customer Service Advisor fluent in German for relocation to Greece. The role involves handling customer inquiries, providing empathetic support, and utilizing CRM systems. Candidates should have strong communication skills and a willingness to relocate. The position offers a relocation package, full-time employment, and various benefits including healthcare and paid training.

Servicios

Relocation package

Paid training

Healthcare coverage

Online Greek courses

Social events

Formación

• German native or proficient (C2) and B2 level in English.
• Willingness to relocate to Greece is essential.
• Experience in customer service or hospitality preferred.

Responsabilidades

• Handle customer queries via phone, chat, and email in German.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems and follow up with customers.

Conocimientos

Strong communication skills

Problem-solving skills

Customer service experience

Fluent German

B2 English proficiency

Descripción del empleo

Remote Customer Service Advisor - German Speaker - Relocation to Greece (P)

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Live & Work in Greece

Move to Greece with full relocation support: flight, airport pickup, temporary accommodation, and help finding permanent housing. Enjoy Mediterranean life while building your career in an international team.

Role Overview

• Handle customer queries via phone, chat & email in German
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up, and track outcomes
• Collaborate with team members to maintain service quality

Candidate Profile

• German native / C2 + B2 English proficiency
• Strong communication & problem-solving skills
• Willing to relocate to Greece
• Customer service or hospitality experience is a plus
• EU passport or Greek residency card (must have)

Benefits & Perks

• Relocation package: flight, 2 weeks hotel, airport transfer, housing support
• Full-time contract
• Base salary + performance bonus
• Paid training, healthcare coverage, online Greek courses, social events
• Friendly, inclusive environment with career progression pathways

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Marketing Services

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