Remote Biopharma Sales & Channel Partner Specialist

MSD Malaysia; Madrid; Presencial; EUR 36.000 - 60.000; Jornada completa

Descripción de la vacante

MSD Malaysia is seeking a Sales Customer Representative in Spain to drive direct product sales and build strong relationships with customers and partners. You will manage inbound and outbound calls, generate opportunities, and work toward monthly and quarterly targets.

This role emphasizes channel sales, partner recruitment, and delivering an excellent customer experience through effective use of sales tools, plans, and cross-functional collaboration.

Formación

• Proven track record in direct sales and achieving sales quotas.
• Strong lead generation and pipeline management skills.
• Excellent communication skills for handling inbound and outbound sales calls.
• Ability to build and maintain strong customer relationships.
• Experience in channel sales and managing reseller partners.
• Proficiency in identifying and recruiting potential channel partners.
• Knowledge of sales processes, marketing, advertising, and sales promotions.
• Strong organizational skills and ability to manage multiple accounts and sales activities.
• Strong leadership skills including but not limited to strategic planning, entrepreneurship, innovation, and business savviness.
• They should be a change catalyst with a proven track record in coaching and development, talent growth, and execution excellence.
• Strong commitment to diversity and inclusion, and have the ability to influence and motivate others.
• They should have excellent emotional intelligence, decision-making skills, and a strong sense of ownership and accountability.
• Networking and partnerships should be a key strength.

Responsabilidades

• Close direct sales of products and/or services to meet individual/team quotas and the organization's business objectives.
• Create, monitor, and revise lead generation plans to generate a substantive sales opportunity pipeline.
• Handle inbound and/or outbound sales calls directly from/to prospective and/or existing customers, responding to customer questions and taking orders.
• Build rapport with customers by probing for needs and recommending appropriate solutions, effectively addressing their primary issues regarding the business, patients, and payer landscape.
• Achieve monthly, quarterly, and annual sales objectives by executing a moderately complex selling process that balances business and customer needs.
• Ensure the optimum customer experience and satisfaction by following established processes and procedures.
• Maximize revenues from sales of the organization's products and/or services through a base of reseller partners in specific assigned channels and/or vertical markets.
• Locate, evaluate, and recruit potential channel partners including systems integrators, value-added resellers (VARs), distributors, dealers or retailers.
• Support partners throughout the sales process in all sales‑oriented activities, including marketing, advertising, sales promotions, and training to achieve revenue targets.
• Develop and manage accounts, focusing on small to moderately‑sized accounts/opportunities, and build relationships with customers by tailoring the approach based on understanding their needs.
• Utilize established relationships and ongoing interactions to build trust and deliver value with all relevant contacts at the customer, gathering information about business challenges/needs.
• Develop and execute annual plans to achieve account objectives, pulling through account/business plans.
• Share customer issues and experiences with colleagues to provide insights on trends and improve patient outcomes.
• Use available information and selling tools to persuade customers to use our company's products and solutions.
• Appropriately utilize the budget and resources assigned to the territory or account team, being aware of financial elements related to own work.

Conocimientos

Customer Relationships

Customer Sales

Interpersonal Relationships

Outbound Sales

Product Knowledge

Product Sales

Sales Objectives

Sales Reporting

Sales Strategy Development

Sales Training

Descripción del empleo

MSD Malaysia is seeking a Sales Customer Representative in Spain to drive direct product sales and build strong relationships with customers and partners. You will manage inbound and outbound calls, generate opportunities, and work toward monthly and quarterly targets.

This role emphasizes channel sales, partner recruitment, and delivering an excellent customer experience through effective use of sales tools, plans, and cross-functional collaboration.