Release Operations Lead - LiveOps & Production

BLIZZARD ENTERTAINMENT, INC

Barcelona

In loco

EUR 70.000 - 100.000

Tempo pieno

4 giorni fa

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Generatore di candidature

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Descrizione del lavoro

Blizzard Entertainment, Inc in Barcelona seeks a Principal Producer specializing in Release Operations Management to own release execution, production tooling, LiveOps readiness, and operational follow-through across the team. The role keeps release work organized, tracks decisions and dependencies, and ensures teams have visibility and structure to ship reliably.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable coordinating across production, release,

Competenze

Experience in game development, especially live services.
Experience with LiveOps, incident management, on-call processes, or escalation workflows.
Experience in release coordination, project management, program management, operations, or production support.
Experience with release management, certification, compatibility, or app store submission processes.
Experience tracking risks, dependencies, decisions, and action items across multiple stakeholders.
Strong Jira and Slack operational knowledge.
Ability to create clear dashboards, trackers, templates, and process documentation.
Excellent follow-through and ability to drive action without direct authority.
Strong written and verbal communication skills.
Comfortable escalating risks and challenging scope when needed.
Able to operate in ambiguous, fast-moving environments.

Mansioni

Own or coordinate key development dates for each release.
Support end-to-end release execution in partnership with Release Train Producers and stakeholders.
Coordinate Feature Complete, Feature Freeze, Code Freeze, merge cut-offs, PR status, and release readiness activities.
Challenge teams and stakeholders on bug backlog scope and delivery risks.
Coordinate submission management, including app privacy, age ratings, platform submission requirements, and intake forms.
Partner with Certification, Compatibility, and relevant stakeholders to review issues and escalate business-critical decisions.
Coordinate with central platform, security, account, login, and infrastructure teams for release and readiness.
Provide roadmap, date, dependency and release-readiness context to central teams.
Review recurring central-team reports for accuracy and follow up on issues.
Track platform/security review needs and ensure reports or actions reach the right people.
Help define and maintain incident management processes.
Maintain the LiveOps single source of truth and ensure information stay up to date.
Coordinate updates around on-call processes, team responsibilities, and information gaps.
Support Slack automations and workflows for incident severity levels.
Review tools like xMatters to ensure correct escalation paths.
Prepare updates for leads, production stakeholders, and cross-functional partners.
Communicate release priorities, risks, dependencies, decisions, and questions.
Ensure the right people are aware of release changes, deadlines, and ownership shifts.