Registered Nurse - Icu/Cc

Aspen Medical; Madrid; Hybrid; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid working

IT Kit - We will set you up with home

24 days holiday per year + Birthday in

Private Medical, Vision and Dental

Life Assurance

Flexible dress code

Shift Allowance

WFH Allowance

Job summary

Cigna Healthcare, based in Europe, seeks a Nurse Case Manager (Afternoon Shift) to support members with complex medical or care-coordination needs. The role is nurse-led and focuses on personalised care plans, advocacy, and coordinating providers to ensure timely, appropriate care. Work Monday to Friday, 12:00 p.m.

to 8:00 p.m. in a hybrid, international environment. The successful candidate will have a Nursing degree, 3–5 years in Case Management, and fluency in English; additional languages

Qualifications

• Bachelor's Degree in Nursing required.
• 3–5 years in Case Management, Clinical Management, or related healthcare setting, preferably international.
• Fluent in English; additional languages (French, Portuguese or German) are strong assets.

Responsibilities

• Advocate for members and coordinate care across providers.
• Assess medical, psychosocial and functional needs; develop personalised care plans.
• Monitor progress, ensure safe transitions of care, and collaborate with physicians and teams.
• Educate members on conditions, treatment options and resources for self-management.
• Deliver specialised clinical programmes with internal and external teams.
• Maintain accurate case records and ensure compliance with standards and policies.

Skills

Fluent English

International experience

Communication skills

Organisational skills

Leadership

Multicultural environment

Education

Bachelor's Degree in Nursing

Tools

Microsoft Office

Healthcare management systems

Job description

Nurse Case Management (Afternoon Shift) - Cigna Healthcare

**Job Description**

Case Manager (CM) Job Description

Looking for a New Challenge in an International Environment?

Your Mission

The Case Manager is a nurse-led professional who supports members with complex medical, psychosocial, or care-coordination needs. With the member at the centre of everything we do, the Case Manager helps individuals navigate their healthcare journey with confidence, ensuring they receive the right care, at the right time, and in the most appropriate setting.

Based in Europe, the Case Manager guides the member journey from assessment through follow-up, developing personalised care plans and coordinating providers and services. Through specialised clinical programmes, the role supports members with complex care needs, promotes continuity of care and strong clinical outcomes, and helps ensure healthcare is appropriate, sustainable, and delivers meaningful value.

Working within an international and multicultural environment, the Case Manager builds trusted relationships with members, providers, physicians, clients, and internal partners, serving as a key coordinator and advocate throughout the care journey.

Key Responsibilities

• **Member Advocacy & Care Coordination:** Build trusted relationships with members and serve as their primary point of contact throughout the care journey. Coordinate healthcare providers, hospitals, specialists, caregivers, and support services to ensure a seamless and member-centred experience.
• **Assessment & Care Planning:** Assess medical, psychosocial, and functional needs, identifying barriers to care, gaps in treatment, and potential risks. Develop, implement, review, and adapt personalised care plans that support members' goals and clinical needs.
• **Clinical Management & Monitoring:** Monitor members' progress, support safe transitions of care, and proactively identify emerging needs or risks. Collaborate with physicians, providers, and internal clinical experts to ensure appropriate and effective care management.
• **Education & Empowerment:** Help members understand their medical conditions, treatment options, available resources, and self-management strategies, enabling informed decision-making and greater engagement in their health.
• **Collaboration & Programme Delivery:** Work closely with internal teams, external partners, and global healthcare professionals to deliver specialised clinical programmes, including Case Management, Chronic Condition Management, Lifestyle Coaching, Pre-Assignment Assessments, and other Global Clinical Operations programmes.
• **Quality, Documentation & Compliance:** Maintain accurate and timely case records, promote continuity and quality of care, and ensure compliance with professional standards, regulatory requirements, and organisational policies.
• **Value-Based Care:** Promote clinically appropriate, sustainable, and cost-effective healthcare solutions that balance member needs, outcomes, patient advocacy, and responsible use of healthcare resources.

Work shift: Monday to Friday: 12:00 p.m. to 8:00 p.m

Skills and Qualifications

• Bachelor's Degree in Nursing.
• Minimum 3-5 years of experience in Case Management, Clinical Management, or a related healthcare setting, preferably within an international environment.
• **Fluent in English. Proficiency in additional languages, particularly French, Portuguese, or German, is considered a strong asset.**
• Strong clinical assessment and care coordination skills.
• Demonstrated organisational, leadership, and prioritisation capabilities.
• Excellent interpersonal, communication, and relationship-building skills.
• Strong analytical and problem-solving abilities.
• Ability to advocate for members while maintaining compliance with clinical, contractual, legal, and organisational requirements.
• Ability to work independently and effectively in a dynamic, multicultural environment.
• Proficiency with Microsoft Office applications and healthcare management systems.
• Ability to collaborate effectively with healthcare providers, clients, internal stakeholders, and global teams.

Benefits

• Hybrid working
• IT Kit - We will set you up with home working resources
• 24 days holiday per year + Birthday off.
• Private Medical, Vision and Dental Insurance
• Life Assurance
• Flexible dress code - It's not about what you wear, it's about what you can do so why not be comfortable doing it.
• Shift Allowance
• WFH Allowance

Success Profile

A successful Case Manager combines strong clinical expertise with compassion, critical thinking, and exceptional coordination skills. They are proactive, member-focused, collaborative, and adaptable, ensuring that individuals with complex healthcare needs receive high-quality, personalised, and cost-effective support throughout their healthcare journey.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._