Referrals Administrative Assistant

Seneca Nation Health System; España; On-site; EUR 37,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Disability insurance

Vacation and PTO accrual

16 paid holidays

401K matching

Parental leave

Bereavement leave

Job summary

Seneca Nation Health System is seeking an administrative secretary to support the Referrals Department. You will perform routine clerical tasks and help expedite daily operations.

You will collaborate with physicians, nurses, and ancillary staff, assist in budgets, prepare reports, and maintain files. Strong communication and discretion are essential; prior health-system experience is preferred.

Qualifications

• Excellent oral and written communication.
• Excellent organization and time management.
• Ability to handle confidential information with discretion.
• Must be computer literate.

Responsibilities

• Provides secretarial support to the Referrals Manager and other staff of the Referrals Department, by performing routine clerical and office functions.
• Develops and maintains a cohesive, team-oriented atmosphere with physicians, nurses, and ancillary staff.
• Assists in the preparation of budgets and reports by assisting with department office supplies and expenditures.
• Follows through on various program projects as assigned by the Referrals Manager.
• Organizes and maintains various files as directed by Referrals.
• Drafts correspondence for the department.
• Processes and files all incoming and outgoing department documents.
• Records minutes for department and collaborative team meetings.
• Serves as a liaison between patients, offsite referral offices and SNHS; conducts follow-ups between referring providers' offices, patients, and insurance companies.
• Ensures receipt of records from offsite referral offices and conducts follow-ups as necessary with the appropriate parties.
• Upholds the Seneca Nation Health System's mission.
• Provides team collaboration through a trauma-informed lens and promotes safety, trust, and transparency.
• Participates in mandatory staff meetings, trainings, and adheres to policies and procedures.
• Works to promote cooperative staff efforts to provide high-quality service to patients, physicians, and staff.

Skills

Oral and written communication

Organization & time management

Discretion with confidential info

Computer literacy

Education

Associate's Degree in Office Administration

High School Diploma or equivalent

Job description

Benefits include:

• Monday - Friday (No weekends and no holidays)
• Health, dental, and vision full coverage for individual - Family option available
• Short term/long term disability options
• Vacation (annual) + PTO (accrued weekly)
• 16 paid holidays in the calendar year
• 401K - 5% matching
• Parental, medical, education, bereavement leaves and so much more!

BASIC FUNCTION:

Under the supervision of the Referrals Manager, the incumbent is responsible for expediting routine matters necessary to the daily operation of the Referrals Department.

GENERAL RESPONSIBILITIES:

1. Provides secretarial support to the Referrals Manager and other staff of the Referrals Department, by performing routine clerical and office functions.
2. Develops and maintains a cohesive, team-oriented atmosphere with physicians, nurses, and ancillary
3. Assists in the preparation of budgets and reports by assisting with department office supplies and
4. Follows through on various program projects as assigned by the Referrals
5. Organizes and maintains various files as directed by Referrals
6. Drafts correspondence for
7. Processes and files all incoming and outgoing department
8. Records minutes for department and collaborative team
9. Serves as a liaison between patients, offsite referral offices and SNHS Conducts follow-ups between referring providers' offices, patients, and insurance companies.
10. Ensures receipt of records from offsite referral offices and conduct follow-ups as necessary with the appropriate
11. Upholds and promotes the value and integrity of the Seneca Nation Health System's mission Will promote
12. SNHS in a positive manner.
13. 12. Provides team collaboration through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during departmental plan developments, empowerment of co-workers by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity.
14. Participates and completes all mandatory staff meetings, trainings, and in-
15. Adheres all policies and procedures of the department, Seneca Nation, and
16. Works to promote cooperative staff efforts to provide and maintain high quality service to patients, physicians, and other staff to assure quality patient care.

KNOWLEDGE, SKILLS, & ABILITIES:

• Excellent oral and written communication
• Excellent organization and time management
• Ability to handle confidential information with discretion.
• Must be computer

QUALIFICATIONS:

• High School Diploma or equivalent is required.
• Associate's Degree in Office Administration or Business Administration is
• 2 years of office management experience or related experience,
• Public speaking and etiquette
• Experience working in a mental health facility, hospital, medical center, outpatient health care setting, or Indian Health Service (IHS)/tribal health, preferred.