Recovery Manager Iberia

Spain branch; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global leader in insurance is seeking a Claims Recovery Manager for the Iberia region. This role involves identifying recovery opportunities, managing claims processes, coordinating investigations, and maintaining professional relationships. The ideal candidate will have strong communication skills, analytical abilities, and relevant experience in claims management, contributing to AIG's commitment to excellent service and results.

Servicios

Comprehensive benefits package

Professional development opportunities

Equal opportunity employer

Formación

• Experience relevant in claims handling or recovery.
• Ability to manage and supervise a recovery team.
• Advanced knowledge of civil justice systems.

Responsabilidades

• Identify recovery opportunities and review assigned claims.
• Coordinate investigations and assure compliance with local laws.
• Maintain professional relationships with clients and stakeholders.

Conocimientos

Excellent verbal and written communication skills

Strong analytical decision making

Time management

Problem solving

Organizational skills

Descripción del empleo

Join us a s a Claims Recovery Manager for Iberia to take on key responsibilities within a world - class claims function.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership we take pride in delivering responsive fair and professional service with empathy and efficiency .

About the role

How you will create an impact / What you need to know :

Under moderate supervision identifies and pursues opportunities for recovery / subrogation / salvage at multiple Lines of Business and Products to maximize amounts received from third parties who are wholly responsible or share liability for damages paid to claimants by AIG.

Typical responsibilities include but are not limited to the following :

Pro-active approach to identify recovery opportunities.

Review assigned claim files to determine if recovery is feasible by investigating and evaluating liability issues according to a Best Practice / Procedural guidelines.

Coordinate investigations with expert witnesses to review the adequacy of the investigation conducted by claims personnel.

Corresponds with appropriate parties (experts attorneys claims professionals) in accordance with established procedures regarding claim information notice / demand of payment and related issues.

Research understand and apply state laws that relate to each file. Keeps management advised of legislative regulatory and legal developments which may have an impact on recovery results.

Prepare activity reports on files over settlement authority.

Forecasts potential recoveries and update the recoverable amount as needed.

Provides customer service assistance to outside organizations and AIG Claims Operation management.

Prepares for and attends mediations or pretrial sessions.

Establishing and maintaining professional working relationships with insureds claimants witnesses lawyers and corporate employees.

Develop and maintain good relationships with internal clients.

Identify create and complete recovery training for various lines of business as requested by your manager and stakeholders.

Accurately identify and record all financial impact for cases worked in the case management system.

Assisting the Claims & Recovery management as appropriate in ensuring key deliverables and business objectives are met.

Awareness of and adherence to GDPR regulations and local laws regarding techniques used for information gathering in countries where operating.

Completing targeted claims reviews for all lines of business within AIG as assigned. This includes analysis documentation of results and suggestions for improvement.

Directs / implements negotiation strategies and for large property recoveries directs attorneys in managing agreed to subrogation plans.

Participates in training by providing information as a subject matter expert as requested.

Ability to manage a recovery team including more junior graded staff with control and supervision functionality.

Support leadership team and stakeholder on result reporting

What youll need to succeed / What were looking for :

Relevant and extensive experience in either first party and third party claims subrogation or claims handling.

Strong organizational skills and attention to detail.

Excellent verbal and written communication skills.

Demonstrated insurance recovery experience or strong and relevant experience in general Recovery.

Strong analytical decision making and problem solving.

Time management skills to manage and prioritize case load with limited supervision.

Advanced knowledge of civil justice systems.

Ability to organize data and write case investigative reports.

Ability to alter workflow to create and pursue leads that would support a recovery case.

Ability to work in tight timelines when necessary.

Advanced working knowledge in specialty of insurance a plus.

PC skills with various database search systems

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group Inc. its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories. At AIG we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation growth and profitability. Through a wide variety of programs and initiatives we invest in each employee seeking to ensure that our people are not only respected as individuals but also truly valued for their unique perspectives.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .

Functional Area : CL - Claims

AIG Europe S.A. (Spain branch)

Required Experience :

Manager

Key Skills

Internship,Deputy,Elevator Maintenance,Jms,Animal Charity

Employment Type : Full-Time

Experience : years

Vacancy : 1