Receptionist · Pro-Shop Attendant

Club de Golf Alcanada; Alcudia; Presencial; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

A leading golf club in the Mediterranean is looking for a passionate customer service professional to join its Pro Shop / Reception team. The role involves providing exceptional support to customers, managing reservations, and ensuring efficient store operations. Candidates should possess strong communication skills and at least one year of experience in the customer service or retail sector. Join a stable, internationally recognized club for a permanent, full-time position that offers competitive remuneration and an engaging working environment.

Formación

• Minimum 1 year experience in customer service or retail.
• Fluency in Spanish, English, and German.
• Flexible hours including weekends.

Responsabilidades

• In-person, telephone, and online support for customers.
• Manage collections and daily audits.
• Assist in event preparations and store management.

Conocimientos

Customer service

Communication

Organization

Teamwork

Attention to detail

Herramientas

OnTee

iMaster

Word

Excel

Outlook

Descripción del empleo

Are you passionate about golf and/or customer service? Do you want to be part of an established team at one of the most iconic courses in the Mediterranean?

Alcanada Golf Club, an 18-hole course located in the north of Mallorca with stunning sea views, is seeking a professional, enthusiastic, and customer-service-oriented individual to strengthen its Pro Shop / Reception team.

What are we looking for?

Someone who:

• Is the face of the club, providing a warm welcome to our customers and members.
• Has a dedication to service, a positive attitude, and a desire to grow professionally in a stable, high-quality environment.
• Is organized, communicative, and decisive.
• Works well in a team.

Main Duties

• In-person, telephone, and online customer and member support.
• Management of collections, cash registers, and daily audits.
• Information on products, services, promotions, and rates.
• Reservation management.
• Assistance in preparing and managing competitions (cards, registrations, results).
• Support with administrative tasks.
• Active collaboration in store management (Pro Shop) (sales, merchandise reception, restocking, stock control, maintaining order, and store presentation).

Requirements

• Minimum of 1 year of experience in customer service or retail.
• Previous experience in sports or the golf industry is a plus.
• Fluency in Spanish, English, and German (spoken and written). Other languages are a plus.
• Excellent customer service and communication skills.
• Organizational skills, initiative, and attention to detail.
• Flexible hours, including weekend availability.
• Good appearance and professional attitude.
• Driver's license and own vehicle.

Desired skills

• Knowledge of OnTee / iMaster / Word / Excel / Outlook software, etc.
• Experience in stock control and store logistics.

Conditions we offer

• Permanent, full-time contract.
• Joining an internationally recognized club with a stable workforce.
• Annual position (not just seasonal).
• Competitive salary based on profile and experience.