Receptionist / Hospitality Assistant

TraceLink; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Receptionist / Hospitality Assistant to join their dynamic team. This role involves managing phone calls, coordinating meetings, and ensuring a welcoming environment for visitors. With a focus on teamwork and attention to detail, you'll play a vital role in supporting daily operations and enhancing the office atmosphere. If you're a professional with a positive demeanor and a knack for organization, this opportunity offers a chance to contribute to a company dedicated to improving the pharmaceutical supply chain globally. Join a forward-thinking organization that values collaboration and excellence.

Formación

• At least 2 years of administrative or customer service experience.
• Intermediate skills in Google Suite (email, Docs, Sheets, Calendar).

Responsabilidades

• Answer phones and direct calls to appropriate team members.
• Manage conference room calendars and assist with bookings.
• Create and maintain a safe, clean, and welcoming workplace.

Conocimientos

Administrative Skills

Customer Service

Attention to Detail

Google Suite

Educación

High School Diploma or GED

Descripción del empleo

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Company overview :

TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain, enabling greater compliance, visibility, and decision-making. It reduces disruption to the supply of medicines to patients worldwide.

Founded in 2009 with the mission of protecting patients, TraceLink has 8 offices, over 800 employees, and more than 1300 customers across 60+ countries. Our expanding product suite continues to protect patients and enhances multi-enterprise collaboration through innovative applications like MINT. Recognized as an industry leader by Gartner and IDC, and praised for our company culture by Comparably.

Job Description :

• Answer phones and direct calls to appropriate team members; follow up as needed.
• Manage conference room calendars, assist with bookings, and reschedule meetings.
• Coordinate daily lunch deliveries.
• Monitor and stock kitchen supplies, ensuring availability at all times.
• Maintain refrigerator stock with beverages and snacks.
• Oversee all badges for temps, vendors, and visitors, ensuring compliance; notify IT for deactivations.
• Support external meetings and visitors; organize coffee and lunches.
• Handle mail, shipping, and receiving needs.
• Create and maintain a safe, clean, and welcoming workplace.
• Promote teamwork, cooperation, and performance excellence.
• Perform departmental and office administrative tasks.
• Enhance the reception and visitor areas to be inviting and organized.
• Support event coordination and meeting facilities, both in-office and offsite.
• Cover for the Office Coordinator when needed.
• Assist with office supplies, landlord relations, safety, and security issues.
• This role reports to the Sr. Manager, Facilities, and takes direction from the Office Coordinator.

Requirements :

• Monday-Friday, 8 : 30 am - 5 : 00 pm, with occasional evening / weekend support.
• HS diploma or GED.
• At least 2 years of administrative or customer service experience.
• Professional business attire.
• Positive, professional demeanor with a sense of urgency.
• High attention to detail.
• Intermediate skills in Google Suite (email, Docs, Sheets, Calendar).
• Ability to lift up to 20 lbs regularly and up to 50 lbs occasionally.

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Additional Information :

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Administrative
• Industry : Software Development

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