Receptionist / Admin Support

Cognita; Barcelona; Presencial; EUR 15.000 - 25.000; A tiempo parcial

Descripción de la vacante

Una emocionante oportunidad ha surgido en una destacada escuela en Barcelona para un Recepcionista/Soporte Administrativo. Este puesto, a tiempo parcial, ofrece la oportunidad de ser parte de un equipo dinámico y colaborativo, donde se valora la creatividad y el crecimiento profesional. Buscamos a alguien acogedor, organizado y eficiente que brinde un excelente servicio al cliente y apoyo administrativo. Con una cultura escolar que fomenta la colaboración, tendrás la oportunidad de impactar directamente en el éxito de nuestra comunidad educativa. Únete a nosotros y forma parte de un entorno donde todos pueden prosperar.

Servicios

Salario competitivo

Plazas para hijos en BSB

Inducción completa

Beneficios locales

Formación

• Se requiere experiencia en atención al cliente y habilidades organizativas.
• Fluidez en español e inglés; otros idiomas son un plus.

Responsabilidades

• Atender a los visitantes y gestionar la recepción con un enfoque profesional.
• Apoyar a otros departamentos con tareas administrativas y gestionar entregas.

Conocimientos

Comunicación profesional

Organización

Multitarea

Resolución de problemas

Atención al cliente

Educación

Experiencia mínima de 2 años en un puesto similar

Descripción del empleo

About the School - The British School of Barcelona (Castelldefels)

The British School of Barcelona (BSB) is a great school in a wonderful location. We are an HMC school and were judged by a recent BSO (British Schools Overseas) Inspection to be outstanding in every area, including quality of education, safeguarding, pupil welfare and academic outcomes.

BSB is a large, very popular school for children aged 3 to 18. Our curriculum is based on the English National Curriculum, and we offer a wide range of GCSEs, A levels and the International Baccalaureate Diploma, all alongside a significant enrichment programme.

Over 2000 pupils from more than 74 nationalities attend the school and over 315 staff work at BSB. We are based in three locations, two just outside the city of Barcelona – in Castelldefels, where we have a Primary, Secondary and Pre-University campus, and in the cosmopolitan town of Sitges, where we have another Primary campus. BSB City is in the heart of the city of Barcelona itself with a Foundation campus (built September 2021), and a brand-new main campus which opened in September 2023.

The growth of the school has been accompanied by significant investment over recent years, including the building of a state-of–the art Pre-University Centre (Nexus), a full-sized 4G rugby and football pitch, dedicated STEM facilities and the new BSB City campuses.

Barcelona is a wonderful place to live, combining an amazing city with beach and mountains nearby. The quality of life is excellent with a mild climate and year-round sunshine.

The school now has an exciting opportunity for an experienced Receptionist/Admin Support to join our fantastic team.

About Cognita

Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 85,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, ‘Thrive in a rapidly evolving world’.

About the role

We are looking to recruit a Permanent Part-time Receptionist (morning shift) who will also provide administrative support to other departments to join our team at BSB. We are offering a permanent, part-time contract, based in our campus in Castelldefels, to start as soon as possible. As part of our administrative team, you will have the opportunity to make a significant impact on achieving our strategic priorities, supporting the growth and development of the entire school. You will be a key member of a dynamic team, working in a collaborative environment focused on excellence.

At BSB, we value teamwork, creativity, and professional growth. You will be joining a team where collaboration is encouraged, and you will have the opportunity to develop your skills while contributing directly to the success of our educational community.

All positions are offered with attractive packages including very competitive salaries, places for children in BSB, full induction and other local benefits.

We are looking for a welcoming, organised and efficient individual to join our school as a receptionist. The role involves providing excellent customer service and administrative support. This is a dynamic position where you will have the opportunity to make a meaningful impact in the school.

Key Responsibilities:

1. Reception Tasks

• Has a welcoming attitude towards all visitors, the whole school community and third parties by greeting them, in person or on the telephone, and resolves queries through professional customer service.
• Signs visitors in and out of school and directs those visitors to their correct destination always bearing in mind the Safeguarding Policy, monitoring a logbook and coordinating visitor badges.
• Manages the internal switchboard and solves day to day issues; ensuring the communication is delivered accurately.
• Generates reports for attendance and absence ensuring are up to date.
• Registers the number of staff members having lunch and provide it to the catering company.

Administrative Tasks

• Support other administrative departments with administrative tasks.
• Assists with basic first aid for students in line with H&S and safeguarding guidelines.
• Manages deliveries (sending and receiving) and in-house distribution.
• Ensures the meeting rooms are tidy & presentable throughout the day.
• Supports with back-office administration (updating reports, databases, archives) and effectively handles confidential / sensitive information.
• Keeps fire / evacuation lists updated.
• Is aware of and complies with, policies and procedures relating to safeguarding, child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person.

Who we are looking for:

The ideal candidate should have excellent professional communication skills, initiative and problem-solving abilities, and love working with children.

Candidate profile:

• Meaningful experience of at least 2 years in a similar position.
• Competences: Excellent communication skills and organisational and multitasking abilities.
• Languages: Fluent in Spanish and English. Other languages will be a plus.

Working with Cognita

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

Cognita is committed to preserving and promoting equality of opportunity in all aspects of the conduct of its business.

No member of staff or any applicant for employment with Cognita will be discriminated against, harassed or victimised because of their personal characteristics. Cognita expects all staff to comply with the letter and the spirit of its policy.

At Cognita, we value the financial well-being of our team, recognizing the significance of diverse pay options. We are thrilled to share that Cognita Spain offers a flexible remuneration program for all staff to customize their salary package based on their unique preferences and circumstances.

How to Apply

Complete this application before the closing date. Deadline for applications: 9:00am, Monday 7th April 2025 (Spanish time). Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.

We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background.