Recepcionista de hotel (16h/semana)

Empresa Confidencial; Málaga; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dedicated Reception Manager to oversee daily operations at the front desk. This role is pivotal in ensuring a welcoming environment for clients, managing check-ins and check-outs, and handling client queries efficiently. The ideal candidate will be proactive in maintaining smooth communication with maintenance and housekeeping departments, ensuring all necessary documentation and payments are processed prior to client arrivals. Join this dynamic team and be the face of a company committed to exceptional customer service.

Responsabilidades

• Manage the day-to-day running of the reception, being the first point of contact for any client queries or complaints.
• Ensure a smooth check-in and check-out process.
• Undertake general office duties, including correspondence, emails, and filing.

Descripción del empleo

Manage the day-to-day running of the reception, being the first point of contact for any client queries or complaints.

-Ensuring a smooth check-in and check-out.

-Ensuring all documents and payments have been received before client's arrivals.

-Effective trafficking of work to maintenance and housekeeping departments as reported to the front desk.

-Undertake general office duties, including correspondence, emails, filing, answering telephones and to ensure the smooth running of the reception area.