Real Estate Manager, Europe

Liberty Specialty Markets Limited; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading insurance company seeks a Facilities Manager for its Continental Europe offices. The role focuses on overseeing operational aspects, leading office relocations, and coordinating with various teams. Ideal candidates will have experience in facilities management and strong communication skills in English and other European languages.

Formación

• Facilities Management and office fit-out experience required, managing multi-site office locations.
• Strong written and oral communication skills in English and French, German or Italian.
• Proactive, result-oriented, with strong decision-making skills.

Responsabilidades

• Oversee Facilities Management aspects including Health & Safety.
• Coordinate with Technology teams for IT/AV issues.
• Lead office relocation projects and new location establishment.

Conocimientos

Facilities Management

Communication

Teamwork

Negotiation Skills

Organizational Skills

Descripción del empleo

Location : Continental Europe – based in one of Liberty’s main offices (Paris, Cologne, Luxembourg, Milan, Madrid, The Hague, Zurich, Amsterdam)

Type : Permanent (full-time or minimum 4 days per week, minimum 75% in-office)

About the Role :

The job-holder will be responsible for oversight of the Facilities Management and Real Estate aspects of Liberty’s offices in Continental Europe and Scandinavia. The role will report to the Real Estate Manager, UK & MENA. The role operates cross-functionally, supporting our 3 trading business units, requiring strong collaboration and communication across several departments.

About the Department & Team :

The Real Estate & Workplace team supports the offices hosting Liberty Mutual’s various insurance businesses in the UK, Europe and MENA. The team works closely with the Liberty Mutual Enterprise Real Estate Services Teams (based in the US) who set principles and guidelines for office design and operations, share best practice globally and coordinate internal approvals for real estate transactions.

Key Responsibilities :

Operational (70%) :

• Assist local office management and staff in premises-related operational matters, overseeing all Facilities Management aspects (including oversight of Health & Safety aspects). Each office location has a designated Office Assistant role (part-time or full-time) responsible for the day-to-day operational matters; the Real Estate Manager provides guidance, direction and support in more complex or technical matters such as liaison with the building management and / or main contractors to resolve issues
• Coordinate with the Technology teams to ensure they respond to all IT and AV / VC issues promptly and effectively
• Monitor budget and actual occupancy costs for each office; responsible for approving all relevant invoices and ensuring payment queries are resolved (with Finance / Treasury teams)
• Ensure all local emissions and sustainability reporting requirements are met
• Develop guidelines and protocols for Facilities Management aspects for each office, and implement targets and simple KPI for measuring costs and service quality
• Maintain accurate office “directory” information – leases, space plans, major contracts, running costs etc
• Co-ordinate the Business Continuity aspects for LSM’s offices outside the UK, including ensuring update of each Office Emergency Action Plan and annual Fire Evacuation tests.

Transactional / Project Work (30%) :

• Lead on “stay versus go” office relocation reviews and in the establishment of new office locations, work with business stakeholders to identify and incorporate their requirements into the Requirements Brief; support the development of the Business Case / financial analyses and coordinate with the external real estate agents
• Oversee relocation projects and coordinate office fit-outs (including coordinating the workplace design and furniture aspects) / exit from vacated office space
• Support the process for obtaining approvals for any proposed real estate transactions
• Review lease agreements, co-ordinating with LSM’s internal and external legal advisors
• Oversee office space management, fit-outs and refreshes, liaising with Technology, local office management and external project managers and contractors if / as appropriate

General

• Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing

Skills and Experience :

• Facilities Management and office fit-out experience required – ideally managing multi-site office locations in different countries
• Experience required in managing supplier relationships to obtain efficient and cost-effective delivery
• Strong written and oral communication skills in English (Liberty’s common business language) and one or more of French, German or Italian required
• Strong team player, able to build productive and trusting relationships
• Logical mind-set, eye for detail, able to translate detail in to the “big picture”
• Proactive, completer, result oriented and efficient
• Confident in working with other business functions and at all levels of the organisation
• Good working understanding of office-related IT / Audio Visual / Video Conference aspects
• Influencing and negotiation skills and strong teamwork are essential.
• Strong decision-making skills and able to exercise good judgement in a range of situations.
• Self-management, planning and organizational skills. Demonstrates initiative and enthusiasm. Flexibility and ability to work under pressure to tight deadlines, or outside of normal work hours as necessary to support the needs of the business.
• Significant travel to Liberty’s current and future office locations is expected / required

About Liberty Specialty Markets (LSM)

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through :

• Offering a vibrant and inclusive environment and committing to their career development.
• Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
• Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
• A supportive culture, which includes promoting a healthy work-life balance and working flexibly.

For more information, please follow the links below :

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

General Business

Insurance

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