Ralph Lauren Department Manager

BoF Careers; Madrid; Presencial; EUR 32.000 - 45.000; Jornada completa

Descripción de la vacante

Ralph Lauren Corporation in Madrid is seeking a Store Manager to lead a fast-paced, high-volume retail team and drive the RL Selling Culture through coaching and development.

You will implement brand presentation guidelines, exceed sales targets, manage resources and ensure exceptional customer experiences while maintaining compliance with safety and policies in a premium environment.

Formación

• Previous managerial experience in fast-paced, high-volume retail.
• Ability to lead and motivate a team.
• Strong sales skills and customer engagement.
• Excellent organizational and time management.
• Fluent English required.

Responsabilidades

• Exceed sales and profitability targets.
• Deliver sales metrics through KPI.
• Deploy staff to match skills and customer needs.
• Implement brand presentation guidelines.
• Maintain safety and compliance.

Conocimientos

Managerial experience

Retail sales

Team leadership

Customer service

Time management

Communication

English language

MS Office

Herramientas

MS Office

Descripción del empleo

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

• Embrace the Customer service model and drive positive behaviors around the company focus areas
• Deliver the business initiatives to support the brand business vision and increase productivity
• Lead & develop the team to deliver the RL Selling Culture
• Execute the Brand Presentation guidelines to further enhance the RL Selling Culture

Essential Duties & Responsibilities

• Exceed sales and profitability targets
• Deliver sales and profitability through key metrics: KPI
• Deploy Staff resource to match skill/experience & customer requirements
• Adopt tools & processes to improve employee efficiency & increase productivity
• Understand and support budgetary requirements to increase the store profitability
• Manage & maintain a safe working environment for customers and employees
• Maintain compliance of all company policy & procedures including health and safety and employment legislation
• Partner with the operations manager and implement action plans to minimize shrink and improve store compliance

Experience, Skills & Knowledge

• Previous managerial experience with a fast paced high volume retail environment.
• Work autonomously and give proactive guidance to team in a fast paced and dynamic environment
• Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
• Able to prioritize work load, meet tight deadlines and specified standards
• Excellent organizational, planning and time management skills
• Excellent communication skills and the ability to engage, motivate and influence direct team and others
• Required languages: English
• Computer skills: MS Office