R-473 Campaign Manager (Us Time Zone)

Omega CRM, A Merkle; Santander; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global consulting firm in Spain is seeking a Campaign Management Specialist to enhance digital campaign delivery for a top pharmaceutical client. The role involves collaboration across various teams, project management, and client engagement. Ideal candidates will have a Bachelor’s degree and experience in digital marketing. This job offers a permanent contract, flexible working hours, and training opportunities.

Servicios

Training and certifications

Home office options

Flexible schedule

Formación

• Bachelor's degree in a relevant field.
• Experience in project management and client management.
• Ability to coordinate multiple projects.

Responsabilidades

• Collaborate with market teams to ensure campaign success.
• Generate insights and status reports for stakeholders.
• Maintain communication within the Campaign Automation team.

Conocimientos

Project management

Client management

Digital marketing knowledge

Excellent communication skills

Time management

Educación

Bachelor’s degree in Business Administration or Digital Marketing

Herramientas

Salesforce Marketing Cloud

Project Management tools

Descripción del empleo

Omega CRM Consulting is seeking a Campaign Management Specialist to collaborate with a leading global pharmaceutical company. Working hours are from 13:00 to 22:00.

Service Overview:

The Campaign Management Specialist will work within the Campaign Automation team (HP Services Delivery Unit) to ensure the timely and high-quality delivery of digital marketing execution and enablement services for internal stakeholders worldwide. The scope includes maintaining visibility of market campaign and customer journey plans, connecting these with execution across the Delivery Unit (DU), and proactively informing and activating responsible teams.

The role requires acting as a digital marketing subject matter expert, consulting with stakeholders, and understanding market plans to facilitate connections and ensure campaign success.

Responsibilities:

1. Collaborate with market teams, Platform Management Automation Services, and other DU teams to ensure campaigns meet global standards and client plans.
2. Keep Delivery Managers, Service Account Leads, and other DU teams updated with regular status reports and meaningful touchpoints.
3. Review campaign dashboards regularly and generate insights, such as quarterly reports.
4. Understand market needs and explore opportunities to leverage other DU services.
5. Deeply understand customer campaign strategies across channels and stages.
6. Serve as the main contact for customer needs, maintaining close relations with internal DU service providers.
7. Maintain communication within the Campaign Automation team and collaborate with relevant DU teams for efficient consultancy.
8. Ensure adherence to service processes, and suggest optimizations when necessary.

Requirements & Skills:

• Bachelor’s degree in Business Administration, Digital Marketing, Marketing Technology, or technical studies with proven business acumen.
• Experience in project management, client/account management, or as a digital marketing consultant.
• Proven ability to coordinate multiple projects and stakeholders.
• Experience blending business and technical topics to interpret requirements and develop solutions.
• Client management and incident de-escalation skills.
• Experience in Patient Engagement or B2C marketing is preferred.
• Familiarity with email, SMS channels, and Salesforce Marketing Cloud is a plus.
• Experience with Paid Media is advantageous.
• Self-motivated, quick learner, creative, detail-oriented, and quality-focused.
• Excellent communication skills, fluent in English, with the ability to interact with global markets.
• Strong time and project management skills, capable of managing multiple fast-paced projects.

What We Offer:

• Permanent contract with flexible schedule.
• Training and certifications to enhance your skills.
• Home office options.

About Us:

Omega CRM, part of Merkle and dentsu group, is a global digital company specializing in customer-centric solutions, technology, and data, with AI integration. With over 23 years of experience, 580+ professionals, and numerous awards, we are a leader in the Salesforce ecosystem in Spain, serving industries like Healthcare, Pharma, Retail, and more. Our core values are #Talent, #Flexibility, #Commitment, and #Innovation. Join us to grow together.