Quotes & Tender Supervisor, Iberia

Boston Scientific Gruppe; Madrid; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading medical device company seeking a Tender and Quotes Manager to oversee the Quotes & Tender team. This role involves process management, compliance oversight, and fostering collaborative relationships across departments. The successful candidate will support the team's performance and contribute to tender strategy across Iberia, enhancing overall customer satisfaction and operational efficiency.

Servicios

Private Health and Life Insurance

Ticket Restaurants

Free snacks and coffee in the office

Office gym

Work-life balance

Formación

• 5 years' experience in a similar position in healthcare sector.
• Fluent in Spanish; preferred Portuguese; good English level.
• Ability to manage internal and customer projects.

Responsabilidades

• Manage the Quotes & Tender team and monitor performance.
• Pursue process improvements and enhance customer satisfaction.
• Ensure compliance with legal requirements on tenders.

Conocimientos

Interpersonal skills

Analytical skills

Organizational skills

Project management

Resilience

Educación

Law or Economics Degree

Herramientas

SAP

Service Cloud

Descripción del empleo

Location : in our offices in Madrid, on a hybrid working schedule (3 days per week in office + 2 days per week working from home).

About the role :

As a part of EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes and Contracts management across Iberia (Portugal and / or Spain). The position will be based in Madrid, Spain and reports to the Quotes & Tender Manager Iberia.

Your responsibilities include :

• Providing daily management and direction of the Quotes & Tender team; monitoring team performance against service indicators on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of department function.
• Identifying and pursuing opportunities for process improvement and harmonization, and supporting a value improvement culture within the team to enhance customer satisfaction.
• Supporting and collaborating in EMEA Pricing & Tender initiatives, including implementation and change support at the local level.
• Working closely with other tender teams across EMEA to share and learn best practices which can be leveraged locally within the Iberia team.
• Supporting key stakeholders to ensure quotes and tenders are submitted & implemented in a timely manner, at a professional level and according to legal requirements.
• Developing first-class relationships within the organization; building a partnership approach with business leaders, legal counsel, sales teams in the provision of tenders and contracts, and identifying sales enhancement opportunities.
• Performing all personnel management activities for Iberia Quotes & Tender staff, including recruitment, training, performance appraisal, salary management and professional development in collaboration with HR Manager; coaching others in the team on a best-in-class customer services model.
• Supporting review of terms, conditions and quality submission of all tendering and contract documentation.
• Reporting upwards to Quotes & Tender Manager Iberia with a connection to the Regional Customer Care Leadership team.
• Keeping up to date with local rules and legislations regarding public and private tenders.
• Demonstrating awareness of broad industry trends and their impact on local / regional sales activities, with a particular focus on the procurement initiatives in Iberia.
• Representing the Quotes & Tender team in case of internal or external audits in close collaboration with Customer Care Management.

What we are looking for :

• Law, Economics or similar Degree or 5 years’ experience in a similar position, in the healthcare sector either from industry or from health sector.
• Excellent interpersonal skills, ability to influence and communicate through different layers in the organization.
• Analytical skills and business mindset.
• Highly detailed, structured and organized.
• Strong willingness to actively take on and exemplify responsibility and to positively guide your own team through change processes.
• Resilience and foresight, even in pressure situations, as well as the ability to manage both internal and customer projects, to work independently under tight deadlines and to motivate others.
• Fluent / Native Spanish; preferred fluent / native Portuguese; good English level.
• Fostering a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• Monitoring and ensuring compliance with company policies and procedures (e.g. federal / country and regulatory requirements).
• Solid understanding of reading and writing contracts.
• Understanding of procurement landscape in Iberia.
• SAP is a plus.
• Service Cloud user is a plus.

What can we offer to you :

• Permanent working contract with attractive benefits, such as :

Private Health and Life Insurance.

• Ticket Restaurants.
• Free snacks and coffee in the office.
• Office gym.
• Work-life balance.
• Working in an international environment.
• Inspirational colleagues & culture.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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