▷ Quedan 3 Días: Customer Support Specialist For Vacation Rentals

TN Spain; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player in vacation rentals is seeking a Customer Support Specialist to enhance guest experiences in beautiful Barcelona. This full-time role offers flexibility, allowing you to work remotely on weekends while ensuring top-notch service for guests. Ideal candidates will be fluent in Spanish and English, possess strong organizational skills, and have a customer-first mindset. Join a supportive team in a dynamic and growing business, where your contributions will help create memorable experiences for travelers from around the globe.

Servicios

Remote work on weekends

Long-term opportunity

Supportive team environment

Flexible scheduling

Formación

• Fluency in Spanish and English is a must.
• Proven experience in customer service, ideally in tourism.

Responsabilidades

• Respond to guest inquiries using management tools.
• Provide exceptional customer support for international guests.

Conocimientos

Fluency in Spanish

Fluency in English

Customer Service Experience

Organizational Skills

Adaptability to Digital Tools

Descripción del empleo

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Client:

Location:

Barcelona, Spain

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

We manage a portfolio of vacation rental apartments in Barcelona and Italy, and we’re looking for a dedicated Customer Support Specialist to join our team. Based in Barcelona, this full-time role offers the flexibility to work remotely on weekends, ensuring our guests receive top-notch service during their stays.Responsibilities:- Respond to guest inquiries with professionalism and efficiency using our management tools.- Work full-time (40 hours/week), including some weekends (Saturday and Sunday, 10:00 AM - 6:00 PM).- Provide exceptional customer support in Spanish and English for our international guests.- Address common questions or escalate issues following our established guidelines.- Collaborate with the team to maintain a high-quality guest experience.Requirements:- Fluency in Spanish and English (written and spoken).- Proven customer service experience, preferably in tourism, hospitality, or vacation rentals.- Availability to work weekends (9:30 AM - 5:30 PM CET) and flexibility for weekday shifts.- Comfortable with digital tools and quick to adapt to new systems.- Strong organizational skills, reliability, and a customer-first mindset.Preferred Qualifications (Not Required):- Proficiency in Italian- Familiarity with the Barcelona tourism market.What We Offer:- Full-time position (40 hours/week) based in Barcelona, with the option to work remotely on weekends.- Salary range: €1400-€1800/month, depending on experience (negotiable).- Long-term opportunity in a dynamic, growing business.- Supportive team environment with clear processes provided.How to Apply:Please send me a direct message with your CV or a brief overview of your experience, including:- Your availability (especially weekends).- Your language skills (Spanish, English, Italian if applicable).Join us to help create memorable experiences for our guests!