Quality Auditor with Swedish and English, Audits and Insights Team

Amazon; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join Amazon as a Quality Auditor where you'll play a crucial role in auditing program-level defects and analyzing data, providing insights for process improvements. You'll collaborate globally, drive projects to enhance efficiency, and contribute to strategic policy development while leveraging your fluency in Swedish and English.

Servicios

Opportunities for growth and learning

Global collaboration with international stakeholders

A wide range of benefits

Formación

• Fluent in Swedish and English (speaking, writing, reading).
• Experience with Excel and data-driven business operations.
• Knowledge of consumer product compliance processes.

Responsabilidades

• Research and evaluate facts surrounding transactions through audits.
• Identify new fraud patterns and communicate trends.
• Drive automation projects to improve processes.

Conocimientos

Fluency in Swedish

Fluency in English

Excel

Data analysis

Regulatory compliance knowledge

Descripción del empleo

Quality Auditor with Swedish and English, Audits and Insights Team

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify, and build trust with our customers and sellers.

At the Buyer Risk and Compliance Global Quality Organization, we're seeking a dedicated, hardworking, and highly analytical candidate to join as an Auditor. This individual will be responsible for auditing program-level defects, analyzing and reporting on defect data and trends. The role involves driving projects, collating quality data, and proactively providing updates to leadership.

Key job responsibilities

• Research and evaluate facts surrounding transactions, identify process deviations through audits.
• Familiar with sampling methodologies for investigations.
• Communicate with external customers and financial institutions during audits.
• Identify new MO/Fraud patterns and analyze process adherence and risks, communicating trends and solutions.
• Provide training needs analysis and support knowledge gap closure.
• Engage with global stakeholders and drive calibration efforts.
• Contribute to SOP, process, and tool improvements.
• Drive automation projects to reduce manual efforts and improve yields.
• Develop strategic policies to simplify and improve processes.
• Produce regular defect trend analyses and reports, support program improvements.
• Proactively identify and resolve process gaps and defects.
• Engage in self-development and coordinate with Learning & Development teams.

About the team

The Audit and Insight team audits seller registration, verification, and compliance across marketplaces, providing insights and recommendations for process improvements.

What do we offer?

• A platform where your voice is heard.
• Opportunities to train and mentor others.
• Global collaboration with international stakeholders.
• Involvement in analyzing metrics, trends, and corrective actions.
• An engaged team sharing expertise.
• A wide range of benefits.
• Opportunities for growth and learning.

Minimum requirements

• Fluent in Swedish (speaking, writing, reading).
• Fluent in English (speaking, writing, reading).
• Experience with Excel.
• Knowledge of consumer product compliance processes and regulations.
• Experience with regulatory compliance management with government agencies.
• Experience in data-driven business operations processes.

Amazon is an equal opportunities employer. We value diversity and make recruiting decisions based on experience and skills. Protecting your privacy and data security is a priority. Please see our Privacy Notice for more information. If you require workplace accommodations during the application process, visit our accommodations page for assistance.