Quality Assurance Manager - ESO Injectables
Overview
Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.
Responsibilities
- Acts as Single Point of Contact (SPOC) for all quality related activities at the External Supplier.
- Supplier relationship management
- Build and proactively maintain strong strategic relationships with suppliers beyond issue escalation and resolution.
- Wherever needed, work with the supplier on a documented remediation plan and ensure a systematic transition to a “Trust” status.
- Facilitate open communication, cooperation, and rapid issue resolution including managing non-performance with supplier.
- Identify and manage any supplier-related risks and resolve conflicts / issues.
- Supplier performance management
- Drive supplier performance to improve key quality indicators through monitoring, evaluating and providing feedback to supplier on performance.
- Evaluate and approve investigations for critical complaints and deviations, address signals and trends, and work with supplier to implement measures to minimize recurrence.
- Assess impact of Sandoz audit / HA inspection outcomes at supplier and ensure robust CAPAs and timely closure.
- Support to resolve quality issues / conflicts with supplier to ensure timely launches.
- Identify and collaborate to eliminate non-value-added tasks in interfacing QA activities with supplier.
- Internal stakeholder management
- Provide visibility and regular updates to leadership and key stakeholders on topics impacting product quality and supply.
- Devise and implement action plans for quick resolution of stock-out cases; communicate in a timely manner.
- Represent ESO QA in global escalation calls and implement lessons learned.
- ESO QA routine tasks
- Implement Supplier Qualification process to support timely launches. Support timely tech transfers as per plan.
- Draft, negotiate, update Quality agreements, PSA / SSA with Suppliers.
- Initiate audit requests and perform timely closure of Audit CAPAs.
- Perform risk assessment during exception management as needed by HA.
- Initiate / evaluate / close change controls, as applicable.
- Approve CQRA and APQRs.
What You Need To Bring To The Role
- Education: University Degree in Natural Sciences (Chemistry, Pharmacy, Biotechnology, Biology)
- Language skills: English (fluent)
- 10 or more years’ experience in the pharmaceutical industry, with direct experience of working in or with sterile / aseptic products manufacturing / quality.
- Thorough knowledge of cGMP requirements for sterile / aseptic products manufacturing, including EU GMP Annex-1 and US FDA.
- Strong technical understanding of pharmaceutical processes – specifically around sterility assurance.
- Strong understanding of pharmaceutical regulatory requirements for commercial manufacturing.
- Strong understanding of risk assessment and risk management fundamentals.
- Experience in Quality Operations (QA / QC), Production and / or other relevant operational areas, but must have at least 5 years’ experience in QA.
- Experience of managing key quality processes including exceptions handling, complaints management, batch records reviews, QAA, QRA, APQR.
- Strong communication skills and efficient management of internal and external stakeholders.
- Ability to work in a matrix organization and drive performance improvement initiatives.
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz is a leader in this sector with a focus on shaping the future through investments in new capabilities and partnerships, to help more patients access low-cost, high-quality medicines, sustainably.
Our culture is open and collaborative, offering an agile and flexible-hybrid environment with opportunities for personal growth and diversity.
Contact and Additional Information
For more about Sandoz and career opportunities, visit Sandoz.com / careers