Quality Assurance Manager

Schiller International University; Madrid; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Quality Assurance Manager to enhance educational quality and effectiveness. This role involves developing and implementing quality assurance policies, conducting audits, and collaborating with faculty to identify areas for improvement. The ideal candidate will have a strong background in quality assurance, particularly in higher education, and possess excellent analytical and communication skills. Join a forward-thinking institution that values experiential learning and prepares students for a globalized world, while ensuring academic excellence and compliance with regulatory standards.

Formación

• 5+ years of experience in quality assurance, preferably in higher education.
• Strong analytical and problem-solving skills with a focus on collaboration.

Responsabilidades

• Oversee quality assurance processes and ensure compliance with academic standards.
• Conduct audits and assessments of academic programs for continuous improvement.

Conocimientos

Analytical Skills

Problem-Solving Skills

Communication Skills

Interpersonal Skills

Collaboration

Educación

Bachelor’s degree in Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Research

Bachelor’s degree in Data Analysis

Herramientas

Data Analysis Tools

Descripción del empleo

Schiller International University is seeking a dedicated and detail-oriented Quality Assurance Manager to enhance the quality and effectiveness of our educational programs. The successful candidate will oversee the development, implementation, and maintenance of quality assurance processes, ensuring that the university meets and exceeds academic standards and regulatory requirements.

Your profile

1. Review and management of the Institutional Effectiveness Plan (IEP) and the Campus Effectiveness Plan (CEP)
2. Develop and implement quality assurance policies and procedures to enhance educational quality
3. Conduct regular audits and assessments of academic programs and services
4. Collaborate with faculty and staff to identify areas for improvement and implement corrective actions
5. Analyze data related to student performance and satisfaction to inform decision-making
6. Prepare reports and presentations for university leadership on quality assurance initiatives and outcomes
7. Facilitate training and workshops for faculty and staff on quality assurance best practices
8. Serve as a liaison with accrediting bodies and regulatory agencies, ensuring compliance with all requirements
9. Monitor industry trends and best practices in quality assurance and recommend improvements
10. Perform annual assessment for academic programs and administrative units.
11. Draft annual improvement plans for all areas of the institution.
12. Help prepare for reaffirmation and other accrediting visits.
13. Any other duties as assigned by the CEO, CCQ, and CAO.

Position requirements

1. Bachelor’s degree in Education, Business Administration, Research, Data Analysis, or a related field; or any combination of equivalent education and experience approved by HR and the hiring manager.
2. Minimum of 5 years of experience in quality assurance or a related field, preferably in higher education
3. Strong analytical and problem-solving skills
4. Excellent communication and interpersonal skills
5. Ability to work collaboratively with diverse stakeholders
6. Knowledge of accreditation processes and standards is a plus
7. Proficient in data analysis and reporting tools
8. Mastery of English a must
9. Knowledge of Campus languages (Spanish, German or French) a plus

About us

For over 50 years, we have firmly believed in experiential learning, an educational model that combines knowledge and skills acquisitions with solid humanist values. A combined learning process that guarantees all our students not only proficient professional capacities but also an international mindset to build inclusive and realistic scenarios that unify people, nations and cultures.

At SIU we are aware that our students will be part of a global, borderless and hyper-connected world. Thus, our 4 International Campuses provide undergraduate and graduate students with a high-quality variety of degrees valid both in the USA and Europe. All our programs are instructed in English and designed to be customized to each personal scenario. Additionally, all our students are encouraged to study abroad at any time during their education to complete their professional expertise with truly life experiences that turn them into truly holistic profiles.

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