QA Lead Manual

OSF is a global AI-powered digital transformation leader, a trusted advisor and collaborator, helping businesses embrace digital innovation and stay competitive in today's rapidly evolving digital landscape. As Salesforce award winners for multi-cloud innovation (and a member of multiple Salesforce Partner Advisory Boards), OSF Digital seamlessly guides organizations through their entire digitalization journey. Our expertise, guidance, and support enable global clients to leverage sophisticated technology to improve business processes, enhance customer experiences, and drive growth.

We are seeking an experienced QA Lead Manual to join our team remote from Spain or Portugal .

Responsibilities :

• Lead and manage a team of manual QA engineers, providing guidance, mentorship, and direction for all manual testing activities.
• Develop and maintain comprehensive test plans, strategies and test cases based on product requirements and specifications.
• Coordinate and oversee the execution of manual test cases and collaborate with automation team, ensuring thorough coverage of all features and functionalities.
• Identify, document, and track defects discovered during testing, working closely with development teams to facilitate timely resolutions.
• Collaborate with stakeholders to understand business needs and ensure that testing objectives align with project goals.
• Establish and maintain QA best practices and processes, ensuring consistency and quality in all testing efforts.
• Provide regular reports on test status, defect metrics, and quality assurance progress to project stakeholders and share suggestions for improvements based on the shared results. Identify potential risks and delays, reporting them to PM and other internal stakeholders in a timely manner.
• Participate in requirement analysis, design reviews, and product demos to provide QA insights and feedback.
• Contribute to the continuous improvement of the QA process, incorporating new tools and methodologies as appropriate.
• Mentor and develop QA team members, fostering a culture of quality and attention to detail.
• Facilitate effective communication and collaboration with the Automation QA Lead to ensure seamless integration of manual and automated testing efforts, aiming to achieve higher test coverage in less time.

Requirements :

• Proven experience as a QA Lead or Senior QA engineer within a software development environment.
• Strong background in developing comprehensive test plans, test cases, and performing various types of testing (functional, non-functional, integration, E2E etc.).
• Experience leading and managing QA teams including mentoring and developing team members.
• Demonstrated ability to collaborate with cross-functional teams and stakeholders to align testing objectives with project goals.
• Strong knowledge on defect tracking tools and test management software.
• Experience in identifying and mitigating risks and reporting them to all interested parties.
• Proven ability to contribute to the continuous improvement of QA processes and incorporate new tools and methodologies.

Skillset :

• Excellent leadership and team management skills, with the ability to mentor and develop team members.
• Strong analytical and problem-solving abilities.
• Proficiency in manual testing techniques and best practices.
• Familiarity with defect tracking tools and test management software.
• Effective communication and collaboration skills to work with cross-functional teams and stakeholders.
• Ability to identify, report and mitigate risks.
• Strong organizational skills to manage multiple projects and priorities simultaneously.
• Ability to facilitate effective communication and collaboration between manual and automation QAs.