Q-889 ▷ Aplica Ya : Account Manager Denmark / Sweden Remote

Foneday | Achieving More Together; Cataluña; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Ein innovatives Unternehmen sucht einen dynamischen Telefon Account Manager, der die Expansion in den nordischen Markt vorantreibt. In dieser spannenden Rolle arbeiten Sie remote und genießen die Flexibilität, von überall aus zu arbeiten. Ihre Hauptaufgabe besteht darin, starke Beziehungen zu Kunden aufzubauen und deren Bedürfnisse zu erfüllen. Sie werden Teil eines internationalen Teams und tragen aktiv zur Revolutionierung der Smartphone-Reparaturbranche bei. Wenn Sie leidenschaftlich daran interessiert sind, Kundenbeziehungen zu pflegen und Lösungen anzubieten, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere voranzutreiben.

Servicios

Monatliches Budget für Coworking-Spaces

Monatliches Fitnessstudio-Abonnement

20 Urlaubstage (Vollzeit)

Flexible Arbeitszeiten

Formación

• Erfahrung im Kundenservice und in der Kundenakquise.
• Kompetenz in der Nutzung von CRM-Tools und digitalen Kommunikationsmitteln.

Responsabilidades

• Aufbau und Pflege von Kundenbeziehungen zur Förderung des Wachstums.
• Erster Ansprechpartner für Kundenanfragen und Problemlösungen.

Conocimientos

Kundendienst

Verkauf und Überzeugungsfähigkeiten

Technologische Affinität

Starke Kommunikationsfähigkeiten

Selbstmotivation

Problemlösungsfähigkeiten

Zuverlässigkeit und Verantwortungsbewusstsein

Herramientas

CRM-Tools

Google Suite

Google Meet

Telefonsysteme

Descripción del empleo

Are you a native Danish or Swedish speaker living in Spain (or nearby other sunny country)? Looking for a remote role where your language skills and cultural insight actually matter? At Foneday, we're expanding into the Nordics and are looking for someone like you to help us grow the market. You’ll work remotely, enjoy flexibility, and be part of an international team, while still staying connected to your roots and making a real impact.

Foneday is on a mission to revolutionize the smartphone repair parts industry by building strong, lasting relationships with our customers. We're looking for an energetic and results-driven Telephone Account Manager B2B - Denmark / Sweden (Remote) to join our team, focusing on the local market. This is a remote role, offering the flexibility to work from anywhere in this market or elsewhere in the world within the same time zone.

About Foneday

At Foneday, we believe that success comes from building more than just customer transactions—we build sustainable partnerships. Our core values revolve around exceptional service, growth, and collaboration. As a leading provider of smartphone and tablet parts for repair shops across Europe, we go above and beyond to ensure our customers receive the best solutions and support.

What You’ll Be Doing

• Drive Growth : Spearhead the development and expansion of our customer base in your market by establishing strong relationships. As the pioneer in this market, your primary objective in the initial months will be to proactively reach out to potential customers, establishing a strong foundation for growth.
• Be the Customer’s First Point of Contact : Build and nurture lasting relationships with the customers, ensuring their needs are met and their experience with Foneday is seamless.
• Deliver Outstanding Service : Provide solutions, resolve issues, and proactively engage with customers to ensure satisfaction.

What We’re Looking For

• Customer-Focused : You are passionate about delivering excellent service and building meaningful relationships with customers. You make sure customer needs are fully met on time.
• Sales and Persuasion Skills : You have a natural ability to engage customers on calls, pitch our potential partnership effectively, and guide them toward making decisions—all while maintaining a positive relationship.
• Tech-Savvy : You should be comfortable using CRM tools, Google Suite, Google Meet, and phone systems. You’re quick to learn new software, can troubleshoot basic tech issues, and adapt to new digital tools easily.
• Strong Communicator : You are a strong communicator with excellent command of English.
• Self-Motivated : You have worked and thrived in a remote environment, managing your own time and staying organized.
• Problem-Solving and Adaptability : You can think on your feet, adjust to changing customer needs, and find solutions quickly.
• Reliability and Accountability : You take ownership of your tasks, ensuring deadlines are met and goals are achieved consistently.

What We Offer

• Freedom : Work remotely from anywhere, with the flexibility to create your ideal work environment.
• Competitive Salary : Earn between €1,900 and €2,300 gross per month, depending on experience, plus performance-based incentives and an additional compensation for independent contractors.
• Flexible Working Hours : Enjoy the flexibility to balance your professional and personal life, with 20 annual holidays (full-time) and national holidays off.
• Growth Opportunities : Be a key part of our expansion in your market and seize long-term career development prospects.
• Great Remote Benefits : Receive a monthly allowance for coworking spaces and gym memberships to enhance your work-life balance.
• Dynamic Culture : Join a collaborative, fast-paced environment where your ideas and contributions are highly valued.

Important Note : As we do not have a legal entity in this market, this role will be offered as an independent contractor position. You will receive an extra compensation for this.

If you’re passionate about technology, customer success, and want to make an impact at Foneday, we’d love to hear from you! Apply now and start your journey with us.