PV Officer, Team Lead / Case Processing Manager (Pharmacovigilance), Team Lead (Europe remote /[...]

Ergomed; Málaga; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A specialized pharmacovigilance service provider in Málaga is seeking an experienced Team Leader for ICSR management. The ideal candidate should have a life science qualification and proven PV experience, ideally in a CRO environment. Responsibilities include leading the team and ensuring effective cooperation with clients. The role emphasizes organizational skills and teamwork in a supportive environment focused on career development.

Servicios

Internal training and career development opportunities

Focus on personal and professional growth

Supportive and friendly working environment

Formación

• Strong previous PV experience, ideally in a CRO environment.
• Previous line management experience.
• Fluent in English (spoken and written).

Responsabilidades

• Leads the team responsible for ICSR management.
• Ensures proper distribution of tasks within projects.
• Contributes to achieving company goals and objectives.

Conocimientos

Pharmacovigilance experience

Teamwork orientation

Strong organizational skills

Excellent communication skills

Delegation skills

Educación

Life science graduate, pharmacy, nursing, or healthcare-related qualification

Descripción del empleo

Company Description

We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America, and Asia, covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs, and Quality Assurance.

PrimeVigilance provides first-class support to our small to large pharmaceutical and biotechnology partners, maintaining long-lasting relationships and becoming one of the global leaders in its field. We cover all therapy areas, including medical devices.

We invest in our staff by providing excellent training and development opportunities. We value employee experience, well-being, and mental health, and believe that a healthy work-life balance is crucial for employee satisfaction and high-quality client service.

Join us in this exciting journey to make a positive impact on patients' lives.

Job Description

• Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader.
• Ensures proper distribution of tasks within projects and oversees workflow processes.
• Ensures effective cooperation with clients in ICSR Management.
• Contributes to achieving company goals and objectives.
• Works under the supervision of the ICSR Operational Lead.
• Supports other activities undertaken by the project team on behalf of the client and the company.
• Manages assigned ICSR staff.
• Creates and maintains project-specific KPIs for ICSR activities, including optimizing procedures and training to increase team efficiency.
• Proposes process improvements to the ICSR Operational Lead.
• Handles ICSR deviations with support from the ICSR Operational Lead.
• Reviews trackers and timesheet data for accuracy.
• Participates in ICSR processing and second QC of cases.
• Supports other departments as instructed by the ICSR Operational Lead.

Qualifications

• Life science graduate, pharmacy, nursing, or other healthcare-related qualification or experience in pharmacovigilance.
• Strong previous PV experience, ideally in a CRO environment.
• Previous line management experience.
• Excellent written and verbal communication skills.
• Strong organizational skills, attention to detail, and ability to multitask.
• Delegation skills.
• Good planning and time management abilities.
• Technical skills relevant to the role.
• Teamwork orientation.
• Fluent in English (spoken and written).

Additional Information

We prioritize diversity, equity, and inclusion by fostering an equal opportunities workplace and a human-centric environment where people of all backgrounds can contribute and grow.

Our success depends on working together with a human-first approach, because our people are our greatest strength.

We offer :

• Internal training and career development opportunities.
• Focus on personal and professional growth.
• Supportive and friendly working environment.
• Opportunity to collaborate with colleagues worldwide, with English as the company language.

Our core values are central to our operations. If they resonate with you, PrimeVigilance could be a great place to join!

• Quality
• Integrity & Trust
• Drive & Passion
• Agility & Responsiveness
• Belonging
• Collaborative Partnerships

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