Public Sector Solutions Engineer

Out in Science, Technology, Engineering, and Mathematics; Madrid; A distancia; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company on a mission to enhance public safety through innovative technology. As a Solutions Engineer, you will play a critical role in supporting sales across Europe, demonstrating the value of cutting-edge evidence capture devices and digital management solutions. This role offers the opportunity to lead technical discussions, facilitate product deployment, and become a trusted advisor to public safety agencies. With a focus on collaboration and continuous growth, you will thrive in a dynamic environment where your contributions directly impact the mission of protecting lives. If you are passionate about technology and eager to make a difference, this is the role for you.

Formación

• 8+ years experience in Sales Engineering or related fields.
• Strong understanding of CCTV, VMS, and network technologies.

Responsabilidades

• Support sales efforts with technical presentations and architecture design.
• Document customer requests and feedback to sales and product teams.

Conocimientos

Sales Engineering

Digital Video

Mobile Communications

IP Engineering

Project Management

CCTV

Data Integration

Technical Communication

Educación

Bachelor's Degree in Computer Science

Engineering Degree

Herramientas

AWS

Azure

Microsoft SQL

Descripción del empleo

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a highly personable, technically curious and enthusiastic Axon Solutions Engineer (Presales), you will be a trusted customer advisor for Axon’s solutions, supporting sales campaigns across Europe. Your role involves demonstrating the value of our evidence capture devices, digital evidence management solutions SaaS and on-premise solutions to Public Safety Agencies. You will support PoCs, technical presentations, architecture discussions, and facilitate product deployment and support.

Location : Remotely from Madrid, Spain

Reports to : EMEA UK&I Sales Engineering Director

• Support technical and value aspects of sales efforts, including presentations, architecture design, PoCs, RFP/RFI responses, demonstrations, and workshops.
• Ensure smooth transition from sales to delivery via Professional Services or Partners.
• Research and network to become a regional technical resource and thought leader.
• Present and promote Axon's technical and business value at industry events.
• Develop in-depth product knowledge and domain expertise.
• Document customer requests and feedback to sales and product teams.
• Support product evaluations and customer site assessments.
• Share industry and technical knowledge with customers and colleagues.
• Proactively address potential pre- and post-sales issues to accelerate revenue.

What You Bring

• Enthusiasm for technology and ability to communicate its value effectively.
• Confidence to lead customers towards successful outcomes with Axon solutions.
• Self-starter attitude with ability to identify tasks and collaborate appropriately.
• Bachelor's Degree in Computer Science, Engineering, or equivalent experience.
• Willingness to travel extensively (up to 70%), including internationally.
• Valid Passport and Clean Driving License.
• 8+ years experience in Sales Engineering, Systems Engineering, Network Engineering, or related fields.
• Knowledge in Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SaaS.
• Strong understanding of CCTV, VMS, network technologies, and IP protocols.
• Technical knowledge of infrastructure components, data centers, and system support.
• Experience in data integration, analysis, and large-scale IaaS platforms like AWS or Azure.
• Proven project management skills for PoC success.
• Fluent in a supported regional language and English.
• Experience working remotely and independently.
• Knowledge of relational databases, especially Microsoft/Azure SQL, is a plus.
• Understanding of SAN technologies is advantageous.

Don’t meet every requirement? That’s okay. At Axon, we aim far and think big. We value diversity and encourage candidates who are excited about our mission to apply, even if they don’t meet every qualification listed.