Public Sector Solutions Engineer

buscojobs España; Madrid; A distancia; EUR 50.000 - 90.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a passionate Solutions Engineer to join their mission of protecting life and accelerating justice. This role involves engaging with public safety agencies across Europe, providing technical expertise and support for evidence capture solutions. You will be a trusted advisor, leveraging your extensive knowledge in SaaS, networking, and systems engineering to ensure successful deployments. If you thrive in a fast-paced environment and are eager to make a meaningful impact, this opportunity could be perfect for you. Join a diverse team committed to making a difference in the world.

Formación

• 8+ years in Sales Engineering or related fields.
• Strong technical knowledge of infrastructure and data centers.
• Fluent in supported languages and excellent English skills.

Responsabilidades

• Support technical sales efforts and conduct customer assessments.
• Develop deep technical knowledge of Axon products.
• Document customer feedback and support product testing.

Conocimientos

Sales Engineering

Network Engineering

Digital Video

Mobile Communications

IP Engineering

SaaS

Project Management

Data Integration

Technical Communication

Educación

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Engineering

Herramientas

AWS

Azure

OpenStack

Microsoft SQL

CCTV Systems

Descripción del empleo

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a highly personable, technically curious, and enthusiastic Axon Solutions Engineer (Presales), you will strive to be a trusted customer advisor for the value and technical aspects of Axon’s solutions. You will leverage your experience with SaaS, on-premise software, networking, installation, configuration, and supporting impactful PoCs to support our mission to Protect Life and Accelerate Justice. In this role, supporting the Axon EMEA Sales Engineering Team, you will help deploy and support evidence capture devices, digital evidence management solutions, SaaS, and on-premise solutions to Public Safety Agencies across Europe. This is a quota-carrying, customer-facing role that influences product deployment and enhancements.

Location & Reporting

Location: Remotely from Madrid, Spain

Reports to: EMEA UK&I Sales Engineering Director

Key Responsibilities

1. Support the technical and value aspects of the sales effort across the territory, including presentations, architecture discussions, PoCs, RFP/RFI responses, demonstrations, and workshops.
2. Ensure smooth transition of sales opportunities into successful delivery through Professional Services and Partners.
3. Research and network to become a regional resource for future opportunities, product roadmap, and thought leadership.
4. Present and promote Axon’s technical and business value at industry events.
5. Develop deep technical knowledge of Axon products and domain expertise.
6. Document customer feedback and issues, providing insights to sales and product teams.
7. Support product testing and evaluations.
8. Conduct customer site assessments of technology infrastructure.
9. Transfer industry, technical, and product knowledge to customers and colleagues.
10. Plan proactively to prevent pre- and post-sales issues, reducing time to revenue.

Qualifications

1. Enthusiasm for technology and ability to communicate its value effectively.
2. Confidence in guiding customers to successful outcomes with Axon solutions.
3. Self-starter with the ability to identify tasks and collaborate appropriately.
4. Bachelor’s Degree in Computer Science or Engineering, or equivalent experience.
5. Willingness to travel extensively (up to 70%), including international travel.
6. Valid passport and clean driving license.
7. 8+ years of experience in Sales Engineering, Systems Engineering, Network Engineering, or related fields.
8. Knowledge in Digital Video, Mobile Communications, IP Engineering, Security, Embedded Systems, IAM, SaaS.
9. Understanding of CCTV, VMS, network tech, and IP protocols.
10. Strong technical knowledge of infrastructure components, data centers, and system support.
11. Experience in data integration and analysis.
12. Experience with cloud platforms like AWS, Azure, or OpenStack.
13. Proven project management skills for PoCs.
14. Fluent in the native language of supported countries and excellent English skills.
15. Experience working remotely and effectively as part of a global team.
16. Knowledge of relational database solutions, especially Microsoft/Azure SQL, is a plus.
17. Practical knowledge of SAN technologies is a plus.

Additional Notes

Don’t meet every requirement? That’s okay. We aim high and value diversity. We encourage candidates who are excited about our mission to apply, even if they don’t meet every qualification.

Note: This role may require legal eligibility to work in a firearms environment. All employees must adhere to safety and environmental regulations and policies. We are committed to diversity and inclusion and encourage applications from all qualified individuals. For accommodations during the application process, contact [e-mail].

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