Properties&Facilities Associate

VIVLA

Madrid

On-site

EUR 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Free lunch at the office

Weekly team gatherings

Friendly work environment

Job summary

A leading Proptech company in Madrid is seeking a Properties & Facilities Associate to ensure the highest standards of quality and presentation in their homes. You will manage cleaning, maintenance, and inventory while coordinating with various suppliers. This role requires a detail-oriented person who is fluent in Spanish and has experience in property management or hospitality. The work environment is vibrant, with a focused culture aiming to change the way people live.

Qualifications

Experience in operations, hospitality, property management, or facilities.
Fluent in Spanish; English is a plus.
Willingness to travel regularly.

Responsibilities

Oversee cleaning and maintenance execution for properties.
Coordinate with cleaning companies to ensure standards.
Manage inventory checks and stock replenishments.
Property management support, including incident resolution and ownership transfers.
Travel & on‑site visits to Vivla homes to ensure standards are met.

Skills

Strong communication skills

Organizational skills

Detail-oriented

Ability to manage multiple tasks

Organization

Attention to detail

Proactivity

Travel flexibility

Job description

Join to apply for the Properties & Facilities Associate role at VIVLA

VIVLA is the leading European player in second home co‑ownership. We’ve created an alternative model to own, buy and enjoy second homes, becoming the leading co‑ownership player in Europe with properties across places like Formentera, Sotogrande, Baqueira, Menorca, Ibiza or Roche.

We’re a team of veteran founders (6 startups launched) determined to make Vivla the professional adventure of our lives. We have raised a $30M financing round with some of the top investors in Europe and USA, including Pau Gasol (who is also our global brand ambassador)

An A-star team with a +70 NPS culture. You will be working in one of the fastest growing Proptech companies in the region, and a great place to be challenged and become your best professional self.

About the role

At Vivla, we’re redefining the second‑home experience through a growing portfolio of premium properties. Every detail matters: from impeccable cleanliness to flawless styling and fully stocked homes.

As a Properties & Facilities Associate, you’ll be a key player in our Home Excellence team, ensuring each Vivla home is always at the highest standard of quality, comfort, and presentation. You’ll oversee cleaning and maintenance execution, coordinate suppliers, manage inventory across properties, and support the Property Manager in day‑to‑day operations. This is a hands‑on, high‑impact role: what you do shows up directly in the owner experience.

What you’ll do

Cleaning & maintenance oversight

Supervise cleaning standards and ensure consistent execution across all homes.
Coordinate with cleaning companies, monitor overtime hours, and ensure compliance with Vivla processes
Track and follow up on maintenance tasks to guarantee timely, high‑quality completion

Styling & presentation

Ensure every home reflects the aesthetics and styling guidelines defined by Vivla Studio
Coordinate with internal teams and suppliers to guarantee a flawless set‑up for every stay.

Inventory & supplies management

Run regular inventory checks through tickets, cleaning reports, and on‑site inspections.
Manage stock replenishments across all Vivla properties, ensuring consistency and reliability.
Prepare and coordinate shipments of amenities and supplies to each home.

Property management support.

Support incident resolution (operational and maintenance‑related) across properties.
Assist with ownership transfers and utility management where needed.
Help keep operational documentation and property status updated.

Travel & on‑site visits

Conduct regular visits to Vivla homes to ensure standards are met and tasks are executed correctly.

What you’ll need

Experience & mindset

Experience in operations, hospitality, property management, facilities (or similar) is a strong plus
You’re highly organized, detail‑obsessed, and proactive — you don’t wait to be told.
Comfortable working independently, prioritizing fast, and coordinating multiple stakeholders

Skills

Strong communication skills: clear, direct, and solution‑oriented
Ability to manage multiple properties/tasks at once with consistency and accountability
Willingness to travel regularly to different locations/properties

Languages

Fluent Spanish required
English is a plus

Your impact

Ensure impeccable cleaning and presentation across all Vivla homes.
Maintain a centralized, reliable, always‑updated inventory system.
Support fast and effective incident resolution across the portfolio.
Train and collaborate with cleaning teams to uphold Vivla standards.
Participate in strategic Home Excellence projects as we scale.

What we offer

We offer a competitive compensation package, including market‑rate salary. We also offer unique benefits, such as:

Free lunch at the office, including a team family lunch on Thursdays and weekly beer‑filled All Hands.
Working with excellent professionals is the best motivation. Here you’ll find a friendly bunch of entrepreneurs aiming to change the way people live.
A carefully crafted and purpose‑driven company culture with clear operating principles that you can help develop and enjoy, maximizing your performance.
A leadership team that truly cares about a rich and balanced lifestyle for all employees, and a work environment that guarantees emotional safety and mental stability of all employees.

How is the team and our culture?

We are a small, compact and very senior team. Our executive team has been behind the growth and internationalization of several companies. Right now, there are 40 of us on the team.

At Vivla you will have the rare chance to work in a vibrant and energizing start‑up culture with flat hierarchies and clear core values. We have no space for arrogance, empty corporate bureaucracy, lack of empathy or mistreatment.
We treat people as we would treat our family, for real, and we also believe that people should have fun, flexibility and good perks, but knowing that hard work is very important to build something great (mental health friendly)

Senior level