The Connectivity Project Manager is responsible for coordinating all types of technical integrations, from managing connectivity projects to the daily coordination and follow-up of internal or external operational issues.
The Connectivity Project Manager leads the success of our partners & clients’ project integrations. Its main missions are :
- Coordinate connectivity projects to ensure seamless integration across D-EDGE products.
- Ensure that all project deliverables meet business needs and functional specifications.
- Collaborate with the API Integration Specialist to clarify requirements and resolve issues.
- Track progress, manage risks, and communicate proactively with stakeholders.
- Support the Head of Connectivity in maintaining functional consistency across projects.
- Act as a liaison between business teams, technical experts, and project stakeholders on key topics (e.g., Distribution, Payments).
- Review and validate functional requirements and use cases for multiple projects.
Key Responsibilities Highlight
Expertise in D-EDGE APIs ecosystem
Develop a deep understanding of D-EDGE platform & its APIs.Comprehensively manage and update API documentation in cooperation with internal stakeholders.Drive API evolution / upgrade proposals for business enhancements by collecting clients and partners feedback & needs.Identify synergies between products to develop and improve our ecosystem consistency.Actively identify and report bugs to the R&D team.Provide internal documentation for their use and for support / debugging.Project management of the clients and / or partners integration
Provide tailored guidance for a seamless API implementation, whether the integration is based on D-EDGE API or 3rd party one, from project inception to project release.Assist partners in resolving implementation challenges.Ensure a proper project follow-up to both internal stakeholders and external consumers using project management tools & documentation.Handle multiple projects concurrently and adjust priorities based on business needs.Gather and incorporate feedback from partners to enhance the partner experience in implementing or upgrading our APIs.Client facing, including participation in clients calls and providing the API expert point of view.Ensure a good technical relationship & experience for clients and / or partners
Draft internal and external documentations / guides related to each interface to ensure a seamless client onboarding and proper internal comprehension of each of them.Provide connectivity tribe and partners with the D-EDGE vision on future evolutions on our products.Actively contribute to the projects aiming at maintaining D-EDGE brand positioning and ensuring partner and clients satisfaction on their integration experience, such as the API Portal, integration surveys, Partner Portal, etc.Project management & multi-tasking : ability to handle multiple projects simultaneously, prioritize effectively, and meet deadlines; experience with tools like JIRA and Confluence.Industry knowledge : good understanding of the hospitality or travel industry, with experience in system integration and connectivity.Languages : fluent English (spoken & written) required; French or other languages are a plus.Strong communicator, able to adapt to technical and non-technical audiences.Team player with excellent collaboration skills in an international environment.Autonomous, adaptable, and proactive with a problem-solving mindset.Profile
3–5+ years’ experience in technical coordination, project management, or client / partner delivery roles.Comfortable with B2B platforms (extranets, admin portals) and daily use of tools like Postman, JIRA, and Confluence.Background in business, engineering, or a technical / operational role; experience in the hospitality or travel industry is highly valued.RECRUITMENT PROCESS :
1. Meeting with HR - 30 minutes
2. Meeting with the hiring manager - 1 hour
3. Case study + restitution with stakeholders (Partnership, other PjMs, tech team) - 1 hour
4. Meeting with other team members - 30 minutes (optional)
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