Project Manager Agile, Barcelona

CAS TRAINING; Barcelona; Presencial; EUR 45.000 - 80.000; Jornada completa

Descripción de la vacante

Una empresa de soluciones informáticas innovadora busca un Gerente de Servicio Senior para liderar un equipo y desarrollar estrategias de gestión. Esta emocionante oportunidad te permitirá implementar nuevas ideas y contribuir a la creación de una función clave en la organización. Si tienes experiencia en liderazgo y gestión de servicios de TI, esta posición es perfecta para ti. Únete a un equipo donde tu influencia puede marcar la diferencia y ayudar a construir un futuro sólido en la gestión de servicios. ¡Esperamos tu solicitud!

Formación

• Experiencia previa en un rol de liderazgo similar con habilidades de gestión de equipos.
• Fondo sólido en la gestión de servicios de TI.

Responsabilidades

• Mentorizar un equipo de alto rendimiento y promover una cultura de aprendizaje continuo.
• Desarrollar estrategias de gestión de incidentes, problemas y cambios.

Conocimientos

Liderazgo

Gestión de equipos

Gestión de servicios de TI

ITIL v4

Educación

Certificación ITIL v4

Descripción del empleo

Descripción del trabajo

Senior Service Manager

Malaga

Permanent

The Background

We are partnered with an innovative IT solutions provider based in Spain but working with clients on a global scale. They have created a new position for a Senior Service Manager to join their team and lead a team including Incident, Problem and Change Managers.

In this role you will mentor a high-performing team which will include coaching and promoting a culture of continuous learning. You will lead the development of Incident, Problem and Change strategies as well as policies and governance to ensure consistency, compliance and alignment with the ITIL framework. As part of the role you will provide regular reporting on metrics that relate to Incident, Problem and Change Management for the senior IT leadership.

This is an exciting opportunity to join a team where you can come in and help build up and drive a new function by implementing new ideas and innovations.

The successful Senior Service Manager will have...

1. Previous experience in a similar leadership role where you have gained strong leadership and team management skills.
2. A strong background in IT Service Management.
3. ITIL v4 certification with detailed understanding of ITIL processes and principles.

If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on [phone].