Project Coordinator

TransPerfect; Cataluña; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Project Coordinator to drive projects from inception to completion. This role is pivotal in ensuring effective communication with clients and internal teams, maximizing profitability, and maintaining quality standards. The ideal candidate will showcase excellent communication skills, problem-solving abilities, and the capacity to thrive under pressure. Join a rapidly growing international communications services company that values innovation and teamwork, where your contributions will directly impact project success and client satisfaction. If you are ready to take on a challenging yet rewarding role, this opportunity is for you.

Formación

• Strong communication skills in English are essential for project coordination.
• Bachelor's degree or equivalent is required for this role.

Responsabilidades

• Coordinate projects from start to finish while ensuring clarity of instructions.
• Negotiate rates and deadlines with contract linguists for project success.

Conocimientos

Excellent communication skills

Problem solving skills

Critical thinking skills

Ability to maintain professionalism under pressure

Educación

Bachelor’s degree or equivalent

Translation certificate

Herramientas

Computer assisted translation tools

Descripción del empleo

The position of Project Coordinator is a key player at TransPerfect Translations. Project Coordinators execute all projects from start to finish and serve as a single point of contact / accountability for their successful completion. This is a unique opportunity in a financially stable and rapidly growing international communications services company.

Description :

1. Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executives / Client Services to modify / correct project instructions / parameters as needed
2. Coordinate with Account Executives / Client Services to educate / advise clients regarding the best way to accomplish their goals for individual projects
3. Negotiate rates and deadlines with contract linguists in order to maximize profitability and project completion speed
4. Use computer assisted translation tools whenever possible to maximize consistency and profitability
5. Use appropriate reference materials / glossaries as needed to maximize consistency and quality
6. Communicate any issues / problems / delays / additional information to Account Executives / Client Services on an immediate basis and work to troubleshoot any issues that arise
7. Effectively liaise with other departments that are essential parts of the project workflow (for instance, Quality Managers, Desktop Publishing, etc.)
8. Perform a Final Eye quality check and issue a quality score for the Quality Manager prior to sending a job out
9. Return completed projects to Account Executives / Client Services / delivery platform on time or early
10. Bill projects completely and accurately within 24 hours of project completion, complying with all appropriate regulations and processes
11. Establish and maintain working relationships with contract linguists located around the world
12. Consistently give both positive and negative feedback
13. File compliance reports as needed for substandard work performed and work with Quality Assurance to impose appropriate financial sanctions in those cases
14. Investigate / resolve client complaints, problem solve and work with Quality Assurance / Management to ensure that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be repeated

Required Skills :

1. Excellent communication skills (both written and verbal) in English
2. Ability to maintain professionalism and focus under pressure and tight deadlines
3. Problem solving / critical thinking skills
4. Minimum Bachelor’s degree or its equivalent and / or translation certificate

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