Program Coordinator, Graduate Admissions

Saint Louis University; Cartagena; Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

An established industry player seeks a Program Coordinator for Graduate Admissions. This role is pivotal in guiding prospective students through the admissions process, offering exceptional customer service via multiple channels. You will coordinate both on-campus and virtual recruitment events, ensuring a seamless experience for applicants. Your expertise will help shape enrollment strategies and enhance the university's outreach. Join a dedicated team committed to fostering a diverse and inclusive environment, where your contributions will make a significant impact on the future of graduate education.

Formación

• Two years of related experience in admissions or recruitment.
• Strong ability to handle confidential matters with discretion.

Responsabilidades

• Act as the primary contact for prospective graduate students.
• Coordinate recruitment events and manage graduate admission processes.
• Collaborate with team members to enhance graduate enrollment.

Conocimientos

Interpersonal skills

Written communication

Organizational skills

Editing skills

Customer service

Confidentiality

Relationship building

Educación

Bachelor's degree

Herramientas

CRM software

Microsoft Office Suite

Descripción del empleo

Program Coordinator, Graduate Admissions

Apply locations

SLU Saint Louis, MO

Time type : Full time

Posted on : Posted 9 Days Ago

Job requisition id : 2025-08856

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Program Coordinator, Graduate Admissions serves as the primary point of contact for prospective graduate students through email, phone, and in-person customer service. The primary recruitment focus of this role is for professional master’s global graduate programs. This position plans on-campus and virtual recruitment opportunities for prospective students, as well as represents the graduate programs at recruitment fairs. This position also provides support for the graduate admission customer relationship management system / Slate.

PRIMARY JOB RESPONSIBILITIES

• Serves as the primary point of contact for prospective graduate students; provides phone, email, in-person, and virtual customer service; collaborates with team members on the graduate communication plan.
• Serves as liaison to Global team members.
• Reads, interprets, and evaluates students’ academic credentials and makes admission / denial decisions; assists with scholarship appropriation.
• Coordinates events both on-campus and virtual for prospective students; attends graduate and career recruitment events.
• Collaborates with campus partners on initiatives to grow and maintain graduate enrollment at the institution.
• Participates as an active member of the recruitment team; assists with special programs and research projects; participates in the development and implementation of enrollment strategies; composes routine letters; compiles data for reports; maintains calendar; processes applications; schedules appointments; maintains confidential files; prepares papers / reports; inputs / retrieves data on information system software; plans work and establishes priorities.
• Conducts research on best practices and policies related to graduate recruitment; trains other admission staff members and additional university stakeholders on graduate admission related topics.
• Serves as an administrator of the graduate admission CRM; assists with uploading student documents; releases decision letters for applicants.
• Supervises intern / student workers with goals aligned with graduate enrollment initiatives and strategies.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of undergraduate and graduate degree programs.
• Strong interpersonal / human relations skills.
• Written and verbal communication skills.
• Editing and report preparation skills.
• Organizational skills.
• Ability to exercise independent judgment.
• Ability to operate personal computer with various software.
• Ability to maintain confidentiality.
• Ability to relate effectively to students.
• Ability to handle confidential matters with discretion and sensitivity.
• Ability to respond to questions in a tactful and professional manner.
• Ability to prepare and generate reports.
• Ability to organize and maintain accurate records and files.
• Willingness and ability to travel internationally.
• Willingness to work occasional evenings and weekends.
• Ability to handle stress due to travel, multitask, and adapt.
• Ability to build relationships with and recruit a diverse population of students from all over the world.

MINIMUM QUALIFICATIONS

• Two years of related experience.

PREFERRED QUALIFICATIONS

• N / A

Function : Admissions

Scheduled Weekly Hours : 40

Saint Louis University is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military / veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and / or with the interviewing process, please contact Human Resources at 314-977-5847.

About Us

Saint Louis University is a premier employer in the St. Louis region that attracts faculty and staff from around the world. We recruit people of all faiths who share our mission to pursue truth for the greater glory of God and the service of others.

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