Program Assistant, Undergraduate Programs – Law School

IE University; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A prestigious educational institution in Madrid is seeking a Program Assistant for its Undergraduate Programs at the Law School. This role involves providing essential support to students and faculty, managing communications, and coordinating across departments. Ideal candidates should possess excellent customer service and organizational skills. Join this dynamic team and contribute to a revolutionary educational experience.

Formación

• Passion for providing outstanding customer service in a multicultural setting.
• Excellent verbal and written communication skills, fluency in English.
• Strong organizational abilities, managing customer interactions effectively.
• Capacity to thrive in a busy environment, multi-tasking capabilities.
• Collaboration within a team and meticulous attention to detail.

Responsabilidades

• Provide daily assistance to students and professors, addressing queries.
• Handle a high volume of emails for prompt responses.
• Liaise with various departments to streamline program operations.
• Compile and update student information databases.
• Assist in the preparation and editing of internal reports.
• Handle expense reports efficiently.
• Support the planning and execution of academic events.

Conocimientos

Customer Service

Communication Skills

Technical Proficiency

Organizational Skills

Adaptability

Team Player

Attention to Detail

Herramientas

Microsoft Office Suite

Descripción del empleo

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Law School is looking for a Program Assistant to join its team!

We are seeking a dedicated, friendly and dynamic Program Assistant for our Undergraduate Programs at IE Law School. The Program Assistant is the cornerstone of daily operations, serving as the first point of contact for students and professors. This role is essential in ensuring the smooth running of our programs and contributing to an enriching academic environment.

Why IE University? With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.

Our Purpose At IE University, we foster positive change through education, research, and innovation. As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime. Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.

Our People

• People-driven
• Change Builders
• Autonomy Enthusiasts
• Communication Enthusiasts
• Knowledge Champions

We are looking for a person to join a full-time position in Madrid - IE Tower.

Responsibilities

Your role as a Program Assistant, Undergraduate Programs – Law School will involve:

• Support Students and Faculty: Provide daily assistance to students and professors, addressing queries and offering guidance.
• Manage Communication: Handle a high volume of emails, ensuring prompt and accurate responses to student inquiries.
• Coordinate Across Departments: Liaise with various departments (Registrar, Planning, Careers) to streamline program operations.
• Maintain Databases: Compile and update student information databases regularly.
• Prepare Reports: Assist in the preparation and editing of internal reports.
• Process Expenses: Handle expense reports efficiently.
• Assist in Event Planning: Support the planning and execution of events and projects throughout the academic year.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Customer Service: Have a passion for providing outstanding customer service in a multicultural setting.
• Communication Skills: Possess excellent verbal and written communication skills, and be fluent in English.
• Technical Proficiency: Be skilled in Microsoft Office Suite.
• Organizational Skills: Demonstrate strong organizational abilities, with a proven track record in managing customer interactions.
• Adaptability: Thrive in a busy environment, capable of multi-tasking and handling a high volume of work.
• Team Player: Work well within a team, collaborating effectively with colleagues.
• Attention to Detail: Show commitment to their work with a positive attitude and meticulous attention to detail.

Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University. At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.