Program Assistant Undergrad Segovia SPEGA

IE University; Segovia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading educational institution in Segovia is seeking a Program Assistant to support students and faculty. This full-time role involves managing daily inquiries, coordinating with departments, and handling logistics for programs. The ideal candidate holds a Bachelor’s Degree, is fluent in Spanish, and has a strong customer service background. Experience in Microsoft Office and excellent organizational skills are essential. Join our dynamic team and contribute to educational excellence.

Formación

• Must have a Bachelor’s Degree.
• Fluency in Spanish and functional use of English is required.
• Must have a track-record of customer interface and excellent organization skills.

Responsabilidades

• Attend and support students and professors daily.
• Manage a high volume of e-mails and respond on time to student queries.
• Liaise with other departments on administrative issues.

Conocimientos

Fluency in Spanish

Customer service experience

Good communication skills

Organizational skills

Teamwork skills

Educación

Bachelor’s Degree

Herramientas

Microsoft Office (Word, Excel, PowerPoint)

Descripción del empleo

Overview

Are you interested in joining a dynamic and international team of professionals to transform education?IE University's School of Politics, Economics & Global Affairsis looking for anProgram Assistant to join its team!

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program. This role reports to the Program Manager and the Program Directors.

In particular, this role is suitable for a person aware of the importance of customer service, with qualities of good adaptation to different scenarios, a good understanding of the priorities of a management team and capable of carrying out tasks as diverse as important at the same time delivering positive impact on their daily interactions.

IE S School of Politics, Economics and Global Affairs

The IE School of Politics, Economics and Global Affairs (IESPEGA) is dedicated to teaching, researching and reflecting on politics, economics and regional and world affairs. The mission of the School is to shape internationally oriented professionals for excellence, achievement, and leadership in an increasingly complex and multipolar world. Our undergraduate and graduate programs are fully taught in English and combine a multidisciplinary approach to professional education with the application of theory to practical issues in politics, economics and global affairs.

The IE School of Politics, Economics and Global Affairs has been running for more than 10 years a Bachelor in International Relations (BIR) and dual degrees with Law (LLBBIR) and with Business Administration (BBABIR). The Bachelor in International Relations prepares students for a career on the international level, in a wide variety of fields spanning public, private and non-profit sectors. It is a multifaceted, cross-sector program that equip them with the necessary hard and soft skills to influence policy on a global level and impact change in society. In addition, since 2019 the School added a Bachelor in Economics (BIE) for students who want to drive economic transformation, efficiency and growth in the digital era. The program is also offered with dual degrees with International Relations (BIEBIR) and with Applied Mathematics (BIEBAM). From September 2025 the bachelor portfolio will cover the first intake of the Bachelor in Political Science (BPS) and a Dal program with Business Administration (BBABPS).

Why IE University?With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning. Our PurposeAt IE University, we foster positive change through education, research, and innovation.As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities. Our People At IE we are:

• People-driven
• Change Builders
• Autonomy Enthusiasts
• Communication Enthusiasts
• Knowledge Champions

We are looking for a person to join a full-time position based in Segovia Campus, housed in the Convent of Santa Cruz la Real, a historic building that was declared a national heritage site in 1931.

Responsibilities

Your role as a Program Assistant, for SPEGA Undergrad will involve:

The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. We are looking for a person prepare to understand the main tasks of the position and to act proactively. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player.

• Attend and support the students and professors on a daily basis.
• Manage a high volume of e-mail and respond on time to student queries.
• Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.
• Process internal expense reports.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Manage the logistics of the program deliveries caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements
• Analyze existing data-gathering systems and procedures to support their improvement and the development of new ones.
• Producing/translating documents, briefing papers, reports and presentations to support Directors in their tasks.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Bachelor’s Degree.
• Fluency in Spanish and functional use of English, and good communication skills (verbal and written).
• A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
• Ability to research, analyze and present material clearly and concisely
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Curious, open to learn and with team-working skills.
• Strong desire to work in a multicultural environment.
• Candidates must possess a valid EU work permit.
• Candidates must be EU citizens or possess a valid EU work permit.

Unleash your full potential and make an impact. The next move is yours!If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team atIE University. At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.