Program Assistant (Baja de maternidad)

Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn?

IE University is seeking a highly skilled individual to contribute to our cutting-edge educational initiatives within the School of Science & Technology!

Why IE University :

We are one of the world’s most international educational institutions, with more than 100 nationalities on campus. As a diverse, multicultural, and inclusive institution, our goal is to make an impact on people’s lives.

We are looking for a person to join a full-time position based in Madrid.

The Program Assistant's role is the first point of contact with students and professors on a day-to-day basis, ensuring a smooth running of the Program.

Responsibilities

• Responsible for managing the day-to-day operations of a set of Graduate Programs degrees and ensuring the quality of our programs.
• Work with diverse stakeholders including students, professors, and IE staff (planning, documentation, etc.).
• Manage the logistics of program deliveries: catering, organization of extracurricular events (dinners, visits, etc.), and travel arrangements.
• Attend and support students and professors daily, managing a high volume of emails and responding to student queries.
• Process expense reports, liaise, and coordinate with other departments (Administration, Registrar, Planning, Careers, etc.).
• Compile and update databases with student information.
• Contribute to the preparation and editing of internal reports.

Qualifications

• Strong proficiency in English; Spanish proficiency helpful, but not required.
• Excellent organizational skills, detail-oriented, and multi-tasking.
• Strong desire to work in a multicultural environment, enjoy interacting with students, and provide outstanding customer service.
• Knowledge of audiovisual equipment is an asset.