Program Assistant (Baja de maternidad)

TN Spain; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Una institución educativa de renombre busca un Asistente de Programa para unirse a su equipo dinámico en Madrid. En este papel, serás el primer punto de contacto para estudiantes y profesores, asegurando el funcionamiento fluido de los programas de posgrado. Con un enfoque en la atención al cliente y la organización, tendrás la oportunidad de interactuar con una comunidad multicultural, contribuyendo a la experiencia educativa de los estudiantes. Si tienes habilidades excepcionales de organización y un deseo de trabajar en un entorno diverso, esta posición es perfecta para ti.

Formación

• Fuerte dominio del inglés; el español es útil pero no obligatorio.
• Excelentes habilidades organizativas y atención al detalle.

Responsabilidades

• Gestionar las operaciones diarias de programas de posgrado y asegurar su calidad.
• Atender y apoyar a estudiantes y profesores, gestionando un alto volumen de correos.

Conocimientos

Organizational Skills

Customer Service

Multitasking

English Proficiency

Spanish Proficiency

Herramientas

Audiovisual Equipment

Descripción del empleo

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Client:

IE Business School

Location:

Madrid, Spain

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

29.03.2025

Expiry Date:

13.05.2025

Job Description:

Overview

Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn?

IE University is seeking a highly skilled individual to contribute to our cutting-edge educational initiatives within the School of Science & Technology!

Why IE University:

We are one of the world’s most international educational institutions, with more than 100 nationalities on campus. As a diverse, multicultural, and inclusive institution, our goal is to make an impact on people’s lives.

We are looking for a person to join a full-time position based in Madrid.

The Program Assistant's role is the first point of contact with students and professors on a day-to-day basis, ensuring a smooth running of the Program.

Responsibilities

• Responsible for managing the day-to-day operations of a set of Graduate Programs degrees and ensuring the quality of our programs.
• Work with diverse stakeholders including students, professors, and IE staff (planning, documentation, etc.).
• Manage the logistics of program deliveries: catering, organization of extracurricular events (dinners, visits, etc.), and travel arrangements.
• Attend and support students and professors daily, managing a high volume of emails and responding to student queries.
• Process expense reports, liaise, and coordinate with other departments (Administration, Registrar, Planning, Careers…).
• Compile and update databases with student information.
• Contribute to the preparation and edition of internal reports.

Qualifications

• Strong proficiency in English; Spanish proficiency helpful, but not required.
• Excellent organizational skills, detail-oriented, and multi-tasking.
• Strong desire to work in a multicultural environment, enjoy interacting with students, and provide outstanding customer service.
• Knowledge of audiovisual equipment (is an asset).