Proficient American speaking Sales Advisor (Spanish is a Plus) - BARCELONA

Newcogroup; Barcelona; Híbrido; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic Sales Advisor fluent in American English to join their vibrant team in Barcelona. This role is perfect for persuasive communicators who thrive in customer interactions and can drive sales effectively. With both part-time and full-time opportunities available, you will engage with customers, assist them with inquiries, and foster strong relationships to enhance loyalty. The company promotes a hybrid work model, offering competitive salaries with evening compensation, extensive training, and a lively workplace culture. If you are passionate about sales and customer service, this is your chance to shine in a fast-paced, international environment.

Servicios

Free Coffee

Fresh Fruit

Spanish Lessons

PT Sessions

Mental Health Support via Ifeel

Formación

• Fluent in American English, with strong communication and problem-solving skills.
• Previous experience in sales and customer service is preferred.

Responsabilidades

• Engage with customers, listening to their needs and guiding them toward purchases.
• Assist customers with subscriptions, invoices, and complaints.

Conocimientos

Fluent American English

Communication Skills

Problem-Solving Skills

Multitasking Skills

Sales Experience

Customer Service Experience

Educación

High School Diploma or Equivalent

Herramientas

Computer Systems

Various Software Applications

Descripción del empleo

Proficient American speaking Sales Advisor (Spanish is a Plus) - BARCELONA

Join to apply for the Proficient American speaking Sales Advisor (Spanish is a Plus) - BARCELONA role at NewCo Communications.

Are you a persuasive and engaging communicator with a natural sales flair? Do you speak American English fluently? If so, we have the perfect opportunity for you!

We are looking for a Proficient American-speaking Sales Advisor to join our dynamic team. While Spanish is a plus, it is not mandatory for this role. You will be the voice of our brand, assisting customers with their inquiries while also seizing opportunities to drive sales.

This role offers both part-time and full-time opportunities, but all shifts must be worked between 15:00 and 00:00.

What you’ll do:

1. Engage with potential customers, actively listening to their needs.
2. Provide relevant information about our products and services, guiding them toward a purchase.
3. Clearly explain subscription options and product specifics.

Customer & Administrative Support:

1. Assist customers via phone, email, and text message.
2. Help customers manage their subscriptions, invoices, and payment details.
3. Provide logistical support and assistance with orders or product swaps.

Customer Relationship Management:

1. Handle difficult conversations professionally, using strong interpersonal skills.
2. Resolve customer complaints effectively while maintaining service quality.
3. Foster positive relationships with customers to enhance trust and loyalty.

Your profile:

1. Fluent American English speaker (written and spoken).
2. Spanish is a plus but not required.
3. Previous sales and customer service experience is preferred.
4. Strong communication, problem-solving, and multitasking skills.
5. Comfortable working with computer systems and various software applications.
6. A high school diploma or equivalent qualification.

What we offer:

1. A hybrid work model —combine office and remote work.
2. Competitive salary + evening compensation (€10 per late shift, amounting to an average of €180 extra per month for full-time advisors).
3. Career growth opportunities within a fast-paced, international company.
4. Extensive training and development to set you up for success.
5. Fun and lively workplace with diverse cultures and team events.
6. Perks: Free coffee, fresh fruit, Spanish lessons, PT sessions, and mental health support via the Ifeel app.

If you’re passionate about sales, customer service, and working in a dynamic environment, we’d love to hear from you! Apply now and take the next step in your career with us!