Professional Services Sr Consultant

WANTED Executive Search⎮Career Advisor⎮Coaching; Comunidad Valenciana; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Professional Services Consultant with extensive experience in network security and consulting. The role involves leading technical engagements, scoping projects, and ensuring successful implementation of security solutions. You will work closely with clients, providing insights and support throughout the project lifecycle. This position offers a dynamic work environment where your expertise will drive impactful results. If you're a self-driven professional with a passion for technology and customer service, this opportunity is perfect for you.

Formación

• 7+ years of experience in LAN/WAN/Internet consulting and network security.
• Expertise in NGFW and multiple security technologies.
• Strong presentation and documentation skills.

Responsabilidades

• Lead technical conversations and project scoping meetings.
• Perform deployment and troubleshooting of security solutions.
• Mentor new hires and contribute to best practices.

Conocimientos

LAN/WAN/Internet consulting

Network Security Products

NGFW

Email Security

Advanced Threat Protection

Endpoint Security

Application Security

Web Application Firewall

Network Security Management

SIEM

Network Virtualization

Software Defined Networks (SDN)

Problem-solving

Presentation skills

Technical documentation skills

Customer service attitude

Educación

Master's Degree in technical or management discipline

Descripción del empleo

Preferably you will be based in Rome OR Naples - other locations considered include Spain, France, The Netherlands and Egypt.

The Professional Services Consultant activities include but are not limited to:

• Develops a thorough understanding of the customer engagement (objectives, project scope, business and technical requirements).
• Leads technical conversations to clarify and assess all aspects of an engagement.
• Plays a driving role in scoping meetings and helps in developing statements of work with the relevant work breakdown structures based on accurate analysis of customers' requirements.
• Estimates work efforts.
• Performs project risk analysis based on technical elements and implements mitigation plans.
• Participates in design workshops with customers and/or partners and provides input as necessary.
• Develops and improves project-related documents with any required technical architecture diagrams. These documents might include High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide, etc.
• Performs deployment, configuration, testing, and troubleshooting of Fortinet security solutions in the customer environment. Works closely with the PMO team to ensure successful completion of projects.
• Assists customers through the rollout, migration, or go-live phase for the deployed security solution.
• Delivers knowledge transfer sessions for customer's staff on the relevant Fortinet security solutions.
• Proactively communicates relevant project information to customer and/or Fortinet management as appropriate.
• Participates in highly visible projects.
• Owns and contributes to the resolution of complex technical escalations in relation to projects in delivery. Interfaces with Customers and other teams (TAC, Engineering, etc.).
• Reviews peer documents for technical accuracy and quality assurance.
• Ensures that project documents are accurate, complete, current, and stored appropriately.
• Completes and submits internal required administrative tasks (timesheets, activities report, project reports, etc.).
• Continuously works on developing knowledge and skills to remain proficient with the relevant Fortinet technologies, products, and services by using self-study materials or by attending trainings (as required).
• Proposes and implements changes in relation to Professional Services practices.
• Mentors new hires during the onboarding phase. Provides insight on technical aspects as well as procedures and practices.
• Contributes to Professional Services collateral such as templates, methodologies, best practices, or lessons learned.
• Works closely with services and sales organizations.

Some consultant engagements may be long-term assignments with a single customer and involve regular attendance in the customer office.

Requirements:

• 7+ years of experience in LAN/WAN/Internet consulting, support, and/or administration.
• 6+ years of experience with Network Security Products.
• Vendor experience is a plus.
• Experience working as a Professional Services consultant or engineer.
• Expertise in NGFW and at least 4 of the following technologies: Email Security, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN), and/or other cloud-based technologies.
• Strong knowledge of 3rd party network or security solutions.
• Experience in designing and implementing solutions for SMB, Enterprises, and Telco/MSSP.
• Very good presentation and technical documentation skills.
• Good troubleshooting skills with a structured approach to problem-solving. Ability to develop methodologies to progress on the resolution of technical issues.
• Proven ability to work independently and in a team-oriented, collaborative environment.
• Ability to elicit cooperation from a wide variety of sources, including senior management, clients, other departments, and executive team.
• Ability to adapt seamlessly to shifting priorities, demands, and timelines.
• Ability to multitask between several projects and customer engagements, and collaborate with peers on project delivery.
• Positive customer service attitude with excellent soft skills.
• Ability to bring projects to successful completion through technical sensitivity.
• Strong commitment and self-driven individual.
• Extensive travel (up to 60%). Ability to travel at very short notice periods domestically and internationally as needed.
• NSE 1-7 or equivalent. Other industry certification in relation to security or networking.

Education:

Master's Degree in technical or management discipline and/or equivalent extensive work-related experience.