Professional Services Engineer

Cato Networks; Gijón; Presencial; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

Cato Networks seeks a Professional Services Engineer to guide customers through their SASE transformation. You will leverage your expertise to ensure successful deployment of cutting-edge solutions in a fast-paced environment, collaborating with diverse teams and building strong relationships with clients. Experience in network architecture and customer service is critical for this role.

Formación

• 5+ years of experience in a multi-vendor IT infrastructure as an architect/engineer.
• 3+ years in a customer-facing role in high-tech disciplines.

Responsabilidades

• Responsible for design, configuration, deployment of Cato’s solutions.
• Foster relationships with customer stakeholders and provide training.
• Coordinate feedback with product and engineering teams.

Conocimientos

Network Routing

Network Switching

Firewall Services

Web-based APIs

Scripting Languages

Customer Interaction

Troubleshooting

Problem-Solving

Educación

Relevant industry-recognized certification

Descripción del empleo

At Cato Networks, we have a team of veteran technology and security experts, looking to change the world. We believe that while good engineers can create simple solutions for complex problems, great engineers can make complex problems – simple.

Welcome to the future of cloud networking and security!

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $25 billion by 2027.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it!

As a Cato Professional Services Engineer, you will be a trusted advisor to our customers to help see them through their SASE transformation journey. You will provide technical guidance and direction to ensure the Cato SASE solution's smooth and successful implementation.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform and is on a fast track to becoming the worldwide market leader – don’t miss it.

Candidates to be fluent in English and German or Spanish languages.

Responsibilities :

• Responsible for the successful design, configuration, and deployment of Cato’s solution so that our customers can realize the total value of their investment in our technology.
• Develop meaningful relationships with key customer stakeholders and their partners, adopting a consultative and prescriptive approach that inspires trust and confidence.
• Help synthesize experiences and trends observed in the field into repeatable technical best practices in collaboration with other Cato functions.
• Maintain expert-level implementation proficiency and the ability to implement any Cato product independently while keeping abreast of the dynamic SASE and enterprise IT infrastructure landscape.
• Coordinate and facilitate customer onboarding training.
• Foster collaboration with our product, support and engineering teams and provide feedback from the field on features and functionality.

Requirements :

• 5+ years of experience working in a multi-vendor IT infrastructure environment as an architect or engineer ideally responsible for solution implementation and / or design.
• 5+ years of hands-on experience in network routing (static, BGP, OSPF, etc.) and switching plus at least three years in one or more of the following domains :

o Firewalls and Proxy Services

o Secure Web Gateway / CASB / DLP

o Identity Management (SSO, SAML, LDAP, etc.)

o Intrusion Prevention Systems

o Networking Packet Analysis

• Knowledge of and experience in deploying IT in a secure manner following industry best practices.
• 3+ years of experience in a customer-facing role (consulting, professional services, pre-sales, managed services) for a high-tech software or technology vendor.
• Experience with implementing and / or managing network infrastructure with one or more of the major public cloud service providers (AWS, Azure, GCP)
• Exposure to web-based APIs and scripting languages
• Excellent customer interaction and presentation skills (ability to clearly articulate to diverse audiences, delivering the message in a manner which is concise and professional).
• Ability to influence and persuade at all levels, gaining a ‘Trusted Advisor’ status with key stakeholders.
• Excellent troubleshooting and problem-solving skills with an innate ability to methodically get to the root of issues.
• Must be very well organized and work effectively in an agile and fast-paced environment.
• Comfortable working within a geographically distributed team for a hypergrowth global organization.
• Relevant industry-recognized certification from major security and network vendors is a plus.
• Solid command of the English language (written and spoken) with additional language skills is a plus.
• Ability to travel up to 25% of the time.

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