Professional Services Consultant - Spain

Fortinet; Madrid; Híbrido; EUR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Fortinet is seeking a Professional Services Consultant in Madrid to work with clients and partners on engagements of medium-to-high complexity, remotely and/or on-site. You will focus on implementing Fortinet firewall and related security products, plus documenting and optimizing these services.

The role requires a team player with strong written and verbal communication skills, following a structured approach to IT security solution implementations and knowledge transfer to customer staff.

Formación

• 10+ years’ experience in LAN/WAN/Internet consulting, support and/or administration.
• 6+ years’ experience with Network Security Products.
• Experience working as a Professional Services senior consultant or engineer is a plus.
• Expertise in NGFW and at least 2 of the following technologies: Email Security, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, SDN or cloud-based security tech.
• Very good presentation and technical documentation skills.
• Proven ability to work independently and in a team-oriented environment.

Responsabilidades

• Develops a clear understanding of customer engagement objectives, scope, and requirements.
• Participates in architecture design workshops and provides input.
• Develops project documents with technical designs and migration/implementation plans.
• Contributes to scoping and statements of work based on customer analysis.
• Performs deployment, configuration, testing and troubleshooting of Fortinet security solutions in customer environments.
• Delivers knowledge transfer sessions to customer staff.

Conocimientos

LAN/WAN/Internet consulting

Network Security Products

NGFW

Email Security

Advanced Threat Protection

Endpoint Security

Web Application Firewall

Documentation skills

Troubleshooting

Independent & team work

Educación

Bachelor's Degree in technical or management discipline

Herramientas

Fortinet security solutions

Descripción del empleo

Job Description

The Professional Services Consultant works with clients and partners remotely and/or onsite on engagements of medium-to-high complexity.

He/she focuses on the implementation aspects of project delivery, such as implementing firewall and other enhanced security products, as well as optimizing and operating these services, along with any related documentation.

The position requires a team player with excellent written and verbal communication skills who follows a structured approach to implementing IT security solutions.

Responsibilities

The Professional Services Consultant:

• Develops a clear overall understanding of the customer engagement (objectives, project scope, business and technical requirements).
• Participates in architecture design workshops with customers and/or partners and provides input as necessary.
• Develops project related documents with any required technical architecture diagrams. These documents might include: High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide, etc…
• Participates in scoping meetings and provides input related to the development of statements of work based on accurate analysis of customers' requirements.
• Ensures that project documents are accurate, complete, current and stored appropriately.
• Performs deployment, configuration, testing and troubleshooting of Fortinet security solutions in the customer environment.
• Assists customers through the rollout, migration or go-live phase for the deployed security solution.
• Performs knowledge transfer sessions for customer's staff on the relevant Fortinet security solutions.
• Resolves and/or escalates issues in a timely fashion.
• Minimizes Fortinet’s exposure and risk on projects.
• Completes and submits internal required administrative tasks (timesheets, activities report, project reports, etc…).
• Continuously works on developing knowledge and skills to remain proficient with the relevant Fortinet technologies, products and services by using self-study materials or by attending trainings (as required).

Job Requirements

• 10+ years’ experience in LAN/WAN/Internet consulting, support and/or administration.
• 6+ years’ experience with Network Security Products.
• Experience working as a Professional Services senior consultant or engineer is a plus.
• Expertise in NGFW and at least 2 of the following technologies: Email Security, Advanced Thread Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN) and/or other cloud-based security technologies.
• Very good presentation and technical documentation skills.
• Good troubleshooting skills with a structured approach to problem solving.
• Proven ability to work independently and in a team-oriented, collaborative environment.
• Ability to elicit cooperation from a wide variety of sources, including senior management, clients, and other departments.
• Ability to adapt seamlessly to shifting priorities, demands and timelines.
• Flexible working hours.
• Positive customer service attitude with very good soft skills.
• Ability to bring projects to successful completion through political sensitivity.
• Strong commitment and self-driven individual.

Education

• Bachelor's Degree in technical or management discipline and/or equivalent extensive work-related experience.

About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.