Professional Education & Development Manager IBERIA - Surgical Vision (based in Spain, Madrid)

Netchex; España; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Gerente Técnico Regional para unirse a su equipo en España y Portugal. Este papel implica la gestión de problemas en centros de datos, asegurando la implementación de soluciones y la satisfacción del cliente. Se valoran habilidades en análisis de causa raíz, gestión de proyectos y comunicación efectiva. La compañía ofrece un entorno de trabajo flexible y oportunidades de crecimiento en un sector en rápida evolución. Si tienes pasión por la sostenibilidad y deseas impactar positivamente en el mundo, esta posición es para ti.

Servicios

Cultura de innovación

Ambiente de trabajo flexible

Oportunidades de crecimiento y viaje

Equipo de expertos talentosos

Formación

• 10 años de experiencia en Centros de Datos o Instalaciones Críticas.
• Conocimientos en gestión de proyectos y ITIL son beneficiosos.

Responsabilidades

• Gestionar y priorizar todos los problemas abiertos en todos los clientes.
• Colaborar con partes interesadas para asignar tareas y confirmar plazos.

Conocimientos

Análisis de Causa Raíz

Habilidades de Resolución de Problemas

Gestión de Proyectos

Comunicación Verbal y Escrita

Habilidades Analíticas

Fluidez en Inglés

Fluidez en Español

Educación

Licenciatura en Ingeniería

Herramientas

MS Office

SAP

Tableau

Power BI

Minitab

Descripción del empleo

Descripción del trabajo

Edged Spain-Portugal has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s data center infrastructure. We are seeking for a Regional Technical Manager to join our Spain-Portugal team, working directly with Regional Operations Director and be responsible for coordinating timely resolution of problems by taking ownership, performing root cause analysis, assigning action items to various internal & external partners, coordinating, and following up on schedules and ensuring the operations and engineering Edged Spain framework.

Edged is highly selective about the people we bring on board because our mission depends on it. Progress happens quickly and we must be able to trust one another to be transparent, communicative, strategic, reliable, and driven. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value.

Key responsibilities

Include but are not limited to :

• Actively manage and prioritize all open problems across all clients. Develop project plans with tasks and resources required as necessary.
• As required, oversee solution implementations at sites to ensure high level of service especially from the external vendors and to establish relationship with customers.
• Act as one of the highest technical authorities in Commissioning, power, cooling and control.
• Collaborate with relevant stakeholders to assign tasks for resolution and confirm deadlines.
• Actively follow up until problem resolution and deployment.
• Champion root cause analysis for each open problem with support from internal experts to develop the required steps for resolution. Estimate costs of resolving problems and ensure that costs are managed within the budget.
• Champion Commissioning manager for each data center project.
• Prepare status reports to inform all relevant parties on the status of problem resolution.
• Develop plans to test the solutions before deployment to ensure 100% First time deployment success.
• Ensure all engineering, construction, commissioning and operational interfaces across the portfolio are identified, assessed and controlled.
• Coach and train Project and Operations Teams in Edged Spain technology and frameworks, implementing lessons learned from the industry.
• Ensure compliance procedures and Risk Management Framework, through the effective management of SOP, MOP and EOP.

Skills & Requirements

Education / Experience

• BS in Engineering or equivalent experience.
• 10 years’ experience in Data Center or Mission Critical Facilities.
• Computer literate in all MS Office products, SAP experience a benefit.
• Root Cause Analysis Framework knowledge.
• Analytical, problem-solving and decision-making skills.
• Fluent in English and Spanish.
• Experience with project management and or ITIL.
• Good Exposure toward ticketing tools and integration.
• Tableau, Power BI, Minitab knowledge is a plus.

Specific Skills / Abilities

• A high degree of organizational and time management skills and excellent verbal / written communications skills is required.
• Proven track record in a fast-paced, demanding environment, with the ability to be flexible and adapt well to change.
• Attention to Detail.
• Must be highly articulate, proactive and self-motivated.
• Ability to multi-task and work independently.

Great Place to Work

Enjoy…

• A fast-paced, entrepreneurial culture focused on innovation.
• A flexible, autonomous work environment.
• A culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.
• Growth and travel opportunities.
• A team of change-makers having a significant impact on people and the planet.

About Edged Spain-Portugal

Edged is launching a global network of sustainable datacenters and energy infrastructure. It’s energy solution combines rapid deployment with sustainable operation. Modular components, including zero-water cooling and advanced electrical systems help to lower costs, minimize the environment footprint, and enable a new generation of on-demand infrastructure as a service.

Position : Regional Technical Manager

Full-Time or Part-Time : Full-Time

Reports to : Regional Operations Director

Location : Madrid (On-Site)

Contact :