Product Specialist Manual & Robotics - Ciudad Real page is loaded## Product Specialist Manual & Robotics - Ciudad Reallocations: Ciudad Real, Spaintime type: Full timeposted on: Posted Todayjob requisition id: R551027Work Flexibility: Field-based**The Job's Mission**The Product Specialist – Manual & Robotic is responsible for setting up, rolling out and managing the business for a specifically designated product or grouping of products in a designated area. This individual is responsible for supporting agents and distributors in the sales of the designated product or grouping of products. He/She will provide customer support and teamwork with regional franchise, particularly through partnership with the sales teams. He/She provides clinical product support to end users along with guidance and assistance during Mako surgical procedures.**Learn more about the Mako robot:****Learn more about the Joint Replacement implants:*****Key Activities & Accountabilities**** Sell /demonstrate product lines within the operating theatre and clinical environmen* Serve as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.* Train and guide surgeons and hospital staff in the use of Stryker’s Mako robot including set-up, breakdown and related intra-operative activities to ensure precise and successful surgical outcomes.* Use proprietary software to prepare pre-operative CT scans for assigned cases and assist surgeons in pre-operative implant planning, implant sizing and positioning.* Troubleshoot and solve technical issues related to the robot independently or field escalation matters appropriately.* Partner with Field Service team effectively to ensure technical issues are resolved and maintenance is delivered.* Build knowledge of Stryker implants and instrumentation and mastery of the robot and its different applications in order to become a trusted “go-to” for all case coverage types (robotic and manual).* Educate surgeons and staff on the clinical benefits of the robot and best practices with confidence, enthusiasm and respect.* Complete Mako 101 and 201 training for all robotic-assisted surgery applications. Obtain certification for each application needed to perform independent case coverage.* Complete JR 101 and 201 training and develop an understanding of all basic manual procedures.* Develop ability to competently cover complex primary and revision hip and knee procedures.* Provide customer service to existing customers while also acquiring new customers* Plan, execute and monitor all measures necessary to guarantee achievement of regional sales budget This encompasses in particular: + Monthly Sales action plans coordinated with primary product sales team + Customer care for hospital administration with the goal of achieving qualitative and sales-oriented consultation + Organization and conduction of training. + Identification of local KOLs, proposition of local action plans + Coordination of the distribution and logistics of products with the support of the related manager. + Regular reporting to Sales Managers, of the development of sales, and adaptation to the circumstances of the market + Accomplishment of Sales Actions and control of hospital management + Knowledge of the range of products and their surgical techniques**What you need**Minimum Qualifications:* Bachelor’s degree within the field of biomedical engineering, medical technology, health sciences or Medical Certification (i.e. CST, PT, CPT, etc.)* Minimum 2 years of work experience as Product specialist, Clinical specialist, Nurse, or Biomedical engineer in the healthcare industry* Experience in operating room is highly preferred* Fluency in Spanish and English is required (minimum C1 level in both languages).* Valid driver’s licensePreferred:* Master’s degree within the field of biomedical engineering, medical technology, health sciences* Experience with clinical training and education programs* Demonstrated knowledge of business administrative and clerical procedures and systems (e.g., word processing, file management and record maintenance)**Role details*** **Territory:** Castilla La Mancha* **Based Location:** Ciudad Real* **Type:** 100% Field* **Travel percentage:** 40% (for training purposes and to Madrid for extra cover)* **Presence in OR:** 70%**What We Offer*** **Company Car.** As this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services.* **MAKO Product Training.** To become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery’s observation in the operating room and a final exam.* **Flat hierarchies and responsibility.** Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.* **We grow talent.** At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.* **Team spirit & engagement.** We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.* **Competitive salary.** With us, you will receive a competitive salary commensurate with your job.* **Recognition of your performance.** At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.Travel Percentage: 40%