Product & Services Compliance Specialist

Verisure; Madrid; Presencial; EUR 50.000 - 90.000; Jornada completa

Descripción de la vacante

Una empresa innovadora y líder en seguridad busca un Especialista en Cumplimiento de Productos y Servicios. Este rol es crucial para gestionar los riesgos regulatorios y asegurar que las operaciones tecnológicas cumplan con las normativas vigentes. El candidato ideal tendrá más de 10 años de experiencia en el campo del cumplimiento normativo y será responsable de traducir regulaciones complejas en pasos claros y aplicables para el equipo de tecnología. Si te apasiona la regulación y quieres marcar la diferencia en un entorno dinámico, ¡esta es tu oportunidad!

Formación

• Mínimo 10 años de experiencia en cumplimiento normativo en empresas tecnológicas.
• Capacidad para traducir requisitos legales en prácticas aplicables.

Responsabilidades

• Identificar y gestionar riesgos regulatorios para asegurar el cumplimiento.
• Desarrollar y mantener planes de contingencia para evaluaciones de cumplimiento.

Conocimientos

Gestión de riesgos regulatorios

Interpretación de regulaciones

Desarrollo de políticas internas

Comunicación efectiva

Conocimiento de marcos regulatorios

Capacidad de análisis

Gestión de stakeholders

Escucha activa

Educación

Experiencia en cumplimiento normativo

Experiencia en desarrollo de hardware/software

Descripción del empleo

Verisure operates in a complex regulatory landscape, with both EU-wide and country-specific regulations governing our devices. These regulations set strict requirements for our product and services, demanding significant attention to ensure full compliance

As the number and complexity of our product and services has increased, so has the time and effort required to manage compliance effectively. Key tasks include identifying relevant regulations, understanding their applicabilityand impact on our business and operations (e.g.conducting risk assessments, assessing economic operator roles and maintaining communication with regulators and/or local experts) and ultimate translation into actionable steps to be implemented by Technology.

These responsibilities have become increasingly resource-intensive, requiring dedicated oversight and coordination.

Given these challenges, there is a clear and urgent need to strengthen compliance efforts, improve efficiency, and ensure a consistent regulatory approach within Technology and across Group. Establishing a dedicated Product & Services Compliance Specialist will not only enhance regulatory oversight but also strengthen our overall compliance strategy

Verisure’s strategic context and growth journey

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services.We protect more than 5 million families and small businesses across 17 countries in Europe and Latin America. Under our Arlo brand, we are also a leading provider of cameras and video-surveillance services in Europe. Our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.The trajectory over the past 35 years has been one of uninterrupted, double-digit annual growth. Verisure now proudly protects more than 5 million customers, and is on track to become the world’s #1 Home Security provider.

The company’s success in the marketplace is based on high customer satisfaction, continuous technological and service innovation, its people and DNA and a best-in-class go-to-market approach.Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Verisure is currently a privately held company, backed by strategic investors Hellman & Friedman, GIC and Alba Capital.

Role and Responsibilities

• Identify and manage regulatory risks, ensuring compliance and minimizing the likelihood of regulatory breaches
• Support teams in interpreting and implementing current and emerging regulations, translating legal requirements into actionable practices
• Develop and maintain contingency plans to address compliance assessments and manage regulatory risks within Technology
• Monitor regulatory developments, collaborating with Group Legal to assess impact and create compliance checklists
• Implement and oversee internal controls to measure and manage regulatory risks effectively, including internal audits and compliance assessments
• Design, update, and oversee internal policies to mitigate legal risks, ensuring alignment with regulatory frameworks
• Serve as the primary liaison for regulators and external auditors, ensuring effective communication of compliance obligations
• Conduct ad-hoc training sessions to educate the Tech organization on key regulatory changes and compliance requirements
• Act as a key compliance partner, working closely with Technology as the primary stakeholder, while also engaging with Procurement & Supply Chain, Group ESG, Group Legal, and local Legal teams to ensure regulatory alignment across all business functions

Requirements

• Technical profile with extensive experience in Product Regulatory and Compliance field. Also willing to assess non-technical profiles with extensive experience in Product Regulatory and Compliance field from a technical perspective
• Experience in hardware/software development practices and methodologies to ensure compliance during the development lifecycle
• Strong experience and understanding of regulatory frameworks and compliance methodologies: hardware-related regulations and standards, such as FCC, CE, and industry-specific compliance requirements.
• Ability to assess the applicability of new regulations at early stages of development.
• A minimum of 10 years’ experience working with technology-driven businesses, preferably in consumer electronics and sectors involving IoT, software, or hardware development, to bridge the gap between regulatory requirements and technological advancements
• Experience with EU and national regulations, including regulatory interactions with authorities
• Ability to explain regulatory requirements to a wide audience as clearly and simply as possible
• Practical management experience of a large, international portfolio (comprising both new and existing products).
• Fluency in English (additional languages are a plus)

Key competencies

• Ethics & Integrity – High ethical standards and honesty, essential for ensuring regulatory compliance
• Autonomy & Proactivity – Ability to take initiative, work independently, and make objective, well-reasoned decisions
• Attention to Detail – Strong ability to identify legal risks and detect actions that may lead to liabilities
• Analytical & Synthesis Skills – Capability to gather information from multiple sources and formulate effective compliance strategies
• Active Listening & Communication – Ability to understand different perspectives, encourage dialogue, and communicate complex regulations clearly
• Stakeholder Management & Cross-Departmental Communication – Strong ability to collaborate with diverse teams, bridging legal and regulatory requirements with business operations, fostering alignment between Technology, Procurement, ESG, and legal departments
• Influencing & Engagement Skills – Capacity to motivate and align teams across different levels of the organization
• Resilience & Adaptability – Ability to navigate ambiguity, manage regulatory changes, and persevere through challenges
• Continuous Improvement – Proactively reviewing compliance processes, implementing enhancements, and promoting a culture of regulatory awareness

Strong fit with our Company DNA

Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.

Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.

Always Innovating: Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.

Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fueled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.

With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And, we do this with humility while being honoured to play such an important role in society.

Diversity, inclusion, equity, and belonging at Verisure

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.