Product Owner E-Commerce App & Web

G-STAR; Valencia; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

G-STAR is seeking a Product Owner for their e-commerce app and web platform in Valencia. You will enhance customer experiences, manage digital product roadmaps, and collaborate closely with marketing and development teams. This role offers an exciting opportunity to shape G-STAR's digital presence in a growing market.

Servicios

Clothing budget

Fully paid private medical insurance

Monthly allowance for food, transport, or childcare

Work from home flexibility

Free access to learning platforms

Formación

• 5+ years in a Digital/eCommerce role.
• 3+ years as a Product Owner or in project management.
• Solid knowledge of Agile development processes.

Responsabilidades

• Optimize online e-commerce offerings and app experience.
• Act as a liaison between digital teams and stakeholders.
• Document features and conduct backlog grooming.

Conocimientos

Communication

Agile Methodology

E-commerce expertise

Educación

Degree in Business Administration, Communication or IT

Herramientas

Jira

Google Analytics

CRM tools

Descripción del empleo

WE ARE DENIM HEADS.

We love denim. Live and breathe it. It's in our DNA. At G-STAR, we see no limit to what denim can do. We believe it can be a force of progress and innovation for both people and planet. How? By hiring the most creative, curious, and caring minds. People who think beyond fashion. Bringing big ideas to big challenges. Driven by possibility. Those who work hard, make mistakes, but always continue to grow.

Denim is in our DNA, our people are our stitching.

Join the denim heads making raw denim.

HERE'S WHAT WE'LL DO TOGETHER:

The Product Owner E-commerce App & Web is responsible for optimizing the online e-commerce offerings and experience of the Mobile Apps (Android and iOS) and .com websites. Working closely with CRO, UX, and other product owners, ensuring a customer journey that surprises and delights while providing the most hardcore G-STAR brand experience.

With a goal mindset, you ensure that KPI's are aligned and set for each project and later measured against to show progress. You also act as a liaison between the Digital business team, the Online marketing and CRM teams and the technical development teams, ensuring all requirements and views are represented in delivering the most optimal customer experience. Next to our .com websites, App is a major focus as one of the main driving channels of customer engagement and continued loyalty.

In this role, you will be responsible for driving increased usage of these channels by our customers and ensuring an experience that exceeds customer expectations. The scope encompasses all elements of the Digital platform, including apps, websites, content, imagery, navigation, customer journey, customer experience, creative, back office tooling and third party plug-ins.

YOUR TASKS & RESPONSIBILITIES:

• Work with the Digital team, Marketing team and wider business to define and agree the features and functionality required for expanding and optimizing the Customer Experience within the App and on Web.
• Clearly communicate all aspects of the Product development on an ongoing basis to all stakeholders.
• Own and drive the App experience to ensure it is at least on par with our Web functionality, but work to drive it both even further.
• Document the features and functionality in a standard way in the Product Backlog, using an Agile toolset such as Jira and to work with Business Analyst and Architects in detailing the relevant Epics and Stories.
• Conduct the backlog grooming process with the Business Analyst, Scrum Master and other Product Owners, as well as the key members of the development team.
• Provide a clear prioritization of the delivery of the feature map and assist with their sizing and clarification, involving the relevant members of the Digital project team, Digital business team, Programme Office, Marketing team and wider business where relevant.
• Provide a clear description of product features for easy comprehension by the development teams.
• Provide clear deadlines for the product development and work with the Project team, the Release Manager and Test Manager to define the release dates for the product features.
• Attend daily stand-ups and work with the Project and Business teams to ensure that any blockers are owned and cleared providing any relevant escalations path for resolution.
• Provide regular feedback to all stakeholders on the backlog and sprint achievements, communicating progress.
• Provide industry insight, innovation and relevant expertise to ensure the e-commerce product is developed with best practice whilst optimizing the brand and customer experience.
• Own and communicate the product roadmap, including the core platform experience plans, in house systems (where relevant) and third-party tools.
• Test newly delivered stories and ensure they deliver the required outcome.
• Assess and report the effectiveness of new features through the use of analytics and reporting, as well as understanding the optimization of efficiency gains from any back-office enhancements.

WHAT YOU BRING TO THE TABLE:

• Degree with focus on Business Administration, Communication or IT or related areas, or equivalent combination of education and experience.
• Excellent English written and verbal communication skills at all levels, both technical and non-technical.
• 5+ years of experience working in a Digital and/or eCommerce environment.
• 3+ years working as a Product Owner or project management related role, preferably in an agile working setup.
• Solid knowledge of the Agile development process and tools.
• Good working knowledge of systems and business requirements processes.
• Experience of working as a Product Owner, Product Manager or Senior Business Analyst on a global scale B2C Ecommerce platform.
• Experience with other third party tools such as Algolia, Amplience, OneTrust, Usercentrics, Adyen, Forter, CRM tools, campaign management, Order management, Content Management, PIM, Google Analytics and other similar applications.
• Proven experience of working within business transformation projects within complex technical and cultural environments.
• Highly experienced in communicating complex requirements to business leaders.
• Experience of evaluating and managing third parties.
• A strong passion for, and experience of working within omni-channel retail, preferably fashion, shoes or general apparel.
• Experience with App development is a bonus.

WHAT WE BRING TO THE TABLE:

We recently moved into our state-of-the-art office in the vibrant city of Valencia. This could be your chance to play a pivotal role in shaping the future development of G-STAR in Spain!

Beyond a competitive salary, working at G-STAR brings many other perks and exciting opportunities:



• A clothing budget to showcase your personal style while representing G-STAR,
• A fully paid private medical insurance,
• A monthly additional allowance to spend in food, public transport or childcare,
• Flexibility to work from home up to 2 days per week, promoting a healthy work-life balance,
• Free access to leading learning and development platforms like Udemy and Goodhabitz.

WHAT WILL HAPPEN NEXT:

We will thoroughly review your CV.

We have a large expat community at G-STAR, so please apply in English.

When we hopefully find what we are looking for, we will contact you for a chat and if it's a good fit, we'll plan our first interview.

During this job application, we will ask you to play a couple of short neuroscientific games. These games provide you with the opportunity to showcase your potential, talents, and personality. We will then discuss the outcome in a follow-up interview.

As a result, we can ensure equal opportunities for everyone who applies, by evaluating everyone based on objective, scientifically proven insights rather than gut feeling. As we value personal growth and transparency, we will make sure you receive your results on the games as well.

When we're ready to commit to each other, we'll finalize the terms we've discussed and we'll explain to you how to order your first pair of jeans from the G-STAR employee store.

Good luck!