Product Manager, SaaS & AI

Vodafone Group Plc; Málaga; Híbrido; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Meal voucher

Flexible working hours

Intensive Summer Schedule

Remote work up to 20 days/year

Private Health and Life Insurance

25 vacation days + holidays

Optional Pension Plan

Learning platform access

Descripción de la vacante

Vodafone Group Plc in Málaga, Spain, is seeking an AI Product Manager to own end-to-end strategy, governance, and lifecycle of agentic AI products, including voice agents in Vodafone’s marketplace and managed services. You’ll drive partner onboarding, ensure safety and compliance, and align pricing and packaging with growth objectives.

You will lead market analysis, platform integrations, and lifecycle governance across onboarding, configuration, release, and retirement.

Formación

• Proven product management experience with AI Agents and/or agent marketplaces.
• Deep understanding of AI agent frameworks, governance, and compliance.
• Strong technical acumen in cloud, API integration, identity/security, and observability.
• Customer-centric design and Design Thinking mindset.
• Track record of rapid experimentation and delivering measurable ROI.

Responsabilidades

• Curate and manage first and third‑party agents within the marketplace; set standards for quality, safety, and onboarding.
• Define vision, strategy, roadmap, pricing, packaging, and partner revenue share for AI Agents and AI-powered SaaS.
• Lead market analysis, customer research, and competitive benchmarking to inform product direction.
• Oversee deployment, release management, onboarding, configuration, governance, and retirement.
• Monitor agent performance with KPIs and drive scalable, compliant enterprise solutions.

Conocimientos

Product management

AI governance

Cloud

APIs & integration

Observability

Design Thinking

Cross-functional collaboration

Pricing & packaging

Herramientas

Cloud platforms

Identity & security

Governance tooling

Descripción del empleo

About this RoleVodafone is building a trusted, compliant, and monetizable AI Agents ecosystem for SMEs and Corporate customers. The AI Product Manager owns the end-to-end strategy, design, governance, and in-life performance of agentic AI products, including voice agent delivered via Vodafone’s marketplace and managed services. You will drive agent supply (partner onboarding + curation) and customer adoption, ensuring agents are safe, compliant, high‑quality, and simple for SMEs to discover, buy, and scale.The role spans multi-agent architecture, platform integrations (e.g. Gemini Enterprise, Copilot Studio), lifecycle governance, security & privacy, and commercialization, ensuring our customers can confidently discover, purchase, and scale AI agents that drive real outcomesStrategic Context:Why now: Traditional SaaS growth is plateauing; customers expect outcome-based, intelligent services. Agentic AI is reshaping how work gets done; customers expect outcome-based solutions that are secure, compliant, and easy to adopt.Opportunity: Vodafone can become the preferred partner for curated, enterprise-ready agents with integrated billing, governance, and lifecycle management—especially for SMEs that need simplicity and trust.Operating model: Operate in ambiguity, stand up new frameworks, run rapid pilots, and align cross-functional teams to take products from an innovation phase to BAU patterns to deploy in markets.What you’ll doProduct Strategy & LeadershipCurate and manage first and third‑party agents within the marketplace, ensuring quality, safety, and partner readiness. Set quality, publishing, and performance standards.Own and define the vision, strategy, roadmap, commercial models, pricing, packaging, revenue share, and partner commercial frameworks for AI Agents and AI powered SaaS, aligned to Vodafone’s growth objectives.Lead market analysis, customer research, and competitive benchmarking to identify opportunities and inform product direction.Lead the deployment and release management for agents on platformsLead end‑to‑end lifecycle management of agent, from onboarding and configuration to release, governance, and retirement.Monitor and optimise AI Agent performance through KPIsDefine onboarding, configuration standards, catalogue rules, and in-life governance for AI Agents, including versioning, safe updates, rollback, and end-of-life policies.Develop voice-enabled agent solutions (call, chat, omnichannel).Lead the development of Pre‑built SME templates or workflows (e.g., “AI agent for appointment booking”)Who you areRequired Experience & SkillsProven product management experience, ideally with AI Agents and/or Agent Marketplaces.Deep understanding of AI Agent frameworks (including agent-to-agent protocols), AI governance, and compliance.Strong technical acumen in cloud, API integration, identity/security, and observability.Expertise in customer-centric design and Design Thinking.Track record of leading innovation, rapid experimentation, and operationalizing new technologies.Commercial mindset with pricing, packaging, and business case development.Excellent cross-functional collaboration and stakeholder management.Ability to distil customer/partner feedback into clear PRDs and acceptance criteria.Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI.Not a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.BenefitsHybrid work modelBonus on top of the gross salary.Meal voucher (Ticket Restaurant), additional to gross salary.Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.Intensive Summer Schedule during July and August.Up to 20 days per year of 100% remote work from other locations.Private Health and Life Insurance for employees.25 vacation days, plus December 24th and 31st off.Optional Pension Plan.Access to an online learning platform for continuous training.#LI-HybridREF: 288540Please, apply with an English version of your CV.VOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.