Product Manager | Reviewpro Reputation

Shiji Group; Barcelona; Presencial; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

A leading technology company in hospitality is seeking a Product Manager with a strong technical background to oversee its product line. This role involves strategic development, project management, and compliance with data privacy standards, ensuring products meet market demands. Join a dynamic, multicultural team that fosters innovation and growth.

Servicios

Discounts on private health insurance

Participation in team-building activities

Opportunities for growth and development

Formación

• Proven experience in product management within technology or SaaS sectors.
• Solid technical foundation with experience in software development.
• Strong problem-solving skills and hands-on experience in product development.

Responsabilidades

• Lead the strategic development of hospitality solutions including communication features.
• Manage the entire product lifecycle from concept to market release.
• Use analytical and creative problem-solving to optimize product performance.

Conocimientos

Problem-solving

Communication

Leadership

Technical expertise

Educación

Experience in product management within technology or SaaS sectors

Previous experience in the hospitality industry

Descripción del empleo

Company Description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji—day and night.

Job Description

Shiji Reviewpro Reputation is at the forefront of the hospitality technology landscape, offering intuitive software solutions that empower hoteliers to provide outstanding guest experiences while optimizing operational efficiency. Our suite of products includes robust workflow automation and guest messaging tools designed to fit the fast-paced nature of the hospitality industry.

We are seeking a Product Manager with a strong technical background and a deep understanding of the hospitality industry. This individual will oversee the development of our product line, focusing on the advancement of our Guest Communications and automated cases products. The role requires technical expertise, industry awareness, and project management skills to elevate our solutions. The Product Manager will ensure our products meet market demands and comply with legal and data privacy standards, including data anonymization and deletion in line with global standards and the requirements of integrated providers such as WhatsApp, WeChat, Facebook, Instagram, and others.

Key Responsibilities:

• Lead the strategic development of hospitality solutions, emphasizing workflow automation, guest profiling, and communication through guest messaging features.
• Collaborate with cross-disciplinary teams to develop and introduce innovative features aligning with customer needs and business objectives.
• Manage the entire product lifecycle from concept to market release, ensuring smooth transitions between stages.
• Create a customer-centric product roadmap, prioritizing tasks to support strategic goals while adhering to data compliance standards.
• Translate technical documentation into actionable plans for development teams, aligning technical capabilities with business goals.
• Use analytical and creative problem-solving to meet deadlines and optimize product performance.
• Improve automated systems for operational efficiency and effectiveness.
• Manage integrations with guest messaging platforms, focusing on user experience and data privacy.
• Stay informed about industry trends, competitor products, and technological innovations to guide product development.

Qualifications:

• Proven experience in product management within technology or SaaS sectors.
• Strong problem-solving skills and hands-on experience in product development.
• Effective leadership and organizational skills in a matrix organization.
• Excellent written and verbal communication skills.
• Solid technical foundation with experience in software development and web technologies.
• Ability to interpret and act on technical documentation.
• Experience collaborating with technical teams and leading projects.
• Previous experience in the hospitality industry is highly desirable.

Additional Information:

• Exciting role in a creative environment with real business impact.
• Opportunity to grow expertise in web and cloud technologies within an innovative environment.
• Collaborate with a friendly, motivated, multicultural team.
• Opportunities for growth and development at Shiji.
• Participation in team-building activities and charity programs.
• Discounts on private health insurance, tickets, restaurants, transport, and kindergarten.