Product Manager - Payments

lastminute; Madrid; Presencial; EUR 45.000 - 75.000; Jornada completa

Descripción de la vacante

An innovative firm is seeking a skilled Product Manager to join their Customer Payments Team. This role offers the opportunity to lead the Payments product domain, focusing on optimizing checkout flows and enhancing user experiences. With a commitment to fostering a diverse and inclusive environment, the company provides a flexible and friendly workplace, promoting personal growth and professional development. If you have a passion for online payments and a strong analytical mindset, this is your chance to make a significant impact in a dynamic digital landscape.

Servicios

Shorter working week (36 hours)

Flexible start and end times

Two paid days off for volunteering

Travel industry discounts

Access to e-learning platforms

Support for significant life events

Formación

• 3-5 years experience as a Product Manager in digital environments.
• Proven experience in online payments and checkout flows.

Responsabilidades

• Own the Payments product domain focusing on third-party integrations.
• Lead the product development cycle from discovery to delivery.

Conocimientos

Product Management

Online Payments

Data Analytics

Agile Methodologies

Communication Skills

Analytical Thinking

Educación

Bachelor's Degree

Herramientas

SQL

Visio

Descripción del empleo

Working model and location: Full remote from Spain

Join the Customer Payments Team within the Customer Growth Area.

In this role you will:

1. Own the Payments product domain, focusing on third-party integrations (e.g., PSPs, acquirers, APMs, BNPL providers), internal orchestration systems, checkout optimization, and fraud/chargeback flows.
2. Define and articulate a clear product vision and roadmap aligned with the company's growth strategy, especially for high-volume B2C payment use cases.
3. Lead the end-to-end product development cycle: from discovery and requirement gathering to backlog prioritization, delivery, and post-release monitoring (including payment KPIs such as conversion rate, approval rate, cost per transaction).
4. Collaborate with internal platform teams to ensure modular and scalable integration of third-party services, optimizing latency, availability, and compliance.
5. Support checkout experience and payment UX improvements by collaborating with design and frontend teams to reduce friction and abandonment.
6. Work closely with other internal teams to ensure smooth transaction handling, split payments, refund reconciliation, and operational transparency.
7. Partner with Legal, Risk, Finance, and Customer Care teams to guarantee regulatory compliance, reduce chargebacks, and streamline dispute handling.
8. Conduct continuous discovery through customer interviews, usability tests, data analysis, and A/B testing to understand user behaviors and needs.

Qualifications:

What we're looking for:

• At least 3-5 years of experience as a Product Manager in a digital environment, ideally in high-volume B2C e-commerce or marketplace platforms.
• Proven experience in online payments, including PSP/acquirer integrations, tokenization, APMs, 3DS, chargebacks, risk scoring, and settlements.
• Solid understanding of checkout flows and payment orchestration logic.
• Experience working with agile, cross-functional teams with fast time-to-market expectations.
• Strong analytical mindset: confident working with KPIs, dashboards, SQL/basic data queries, experimentation frameworks.
• Comfortable collaborating across platform teams, third-party providers, compliance/legal, and customer support teams.
• Excellent written and verbal communication skills in English.
• Experience with risk scoring and API-based platforms, understanding their operational and financial implications.
• Experience working in multi-market, multi-brand environments or marketplaces with complex payment setups.
• Knowledge of fraud prevention tools, chargeback mitigation, and post-payment flows (refunds, settlements, ledger).
• Previous ownership or experience with internal payment platforms or orchestration layers.

Additional Information:

Perks of working with us:

• Inclusive, friendly, and international environment (colleagues from 10+ countries, 48+ nationalities).
• Shorter working week (36 hours, full-time) with a half working day on Fridays.
• Flexible start and end times.
• Possibility to work from anywhere for a defined period per year, according to local regulations.

How we learn together:

• FriYays: Half a day on Friday morning dedicated to personal growth, learning, training, or focus time.
• Access to e-learning platforms (e.g., Discovery, O'Reilly) and professional development paths.

Other perks:

• Two paid days off per year for volunteering.
• Occasional social events to foster team connections.
• Travel industry discounts and exclusive staff fares.
• Support for life's significant moments with leave options (e.g., parental leave, marriages, bereavements, relocations) in line with local laws.

Selection process steps:

1. HR interview (10-30 mins)
2. First interview with manager: soft skills and technical knowledge
3. Test step (online or offline)
4. Second interview with hiring manager: test review
5. Team discussion with team members
6. For senior roles: final 30-minute meeting with the Director

Our commitment to diversity and inclusion:

We are dedicated to fostering an inclusive environment that celebrates diversity across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We believe that diverse perspectives drive innovation and reflect the communities we serve worldwide.

Eligibility criteria:

By submitting your application, you confirm that you are authorized to work in the country of employment and do not require visa sponsorship.

Interested in this role?

Remote Work: Employment Type:

Key Skills: Time Management, Data Analytics, Analytical Thinking, Agile, Requirement Gathering, Strategic Thinking, Visio, Communication, Problem Solving, Market Research, UML, Cross-Functional Teams