Product manager for checkout and payments

Stayforlong; Barcelona; Hybrid; EUR 90,000 - 125,000; Full time

Benefits offered by this job

Hybrid work model

Stayforlong discounts

Cobee benefits (health, restaurant, or

Job summary

Stayforlong ищет опытного Product Manager для управления дорожной картой Checkout и сопутствующих сервисов, включая аннеллини и кросс-продажи. Вы будете обеспечивать надежность бронирований, работать над платежной стратегией и снижать риски мошенничества, тесно сотрудничая с командами Payments & Fraud и Revenue.

Владение испанским и английским обязательно; гибридный формат работы в барселонском офисе (Plaza Catalunya) и возможность удаленной работы часть времени.

Qualifications

• Наличие 3+ лет опыта в роли Product Manager в быстрорастущей софт-компании.
• Опыт работы с платежными сервисами, методами оплаты, 3DS/SCA, мошенничеством, возвратами или спорными операциями.
• Знание PCI DSS и влияния на решения в платежных потоках.
• Сильное ориентирование на результат и способность переводить стратегию в выполнение.
• Ориентация на данные: ключевые KPI, A/B тесты, числовые обоснования решений.
• Свободное владение испанским и английским языками.

Responsibilities

• Управление дорожной картой Checkout от начала до конца, включая дополения, апселлинг и сборку пакетов услуг.
• Работа над снижением количества ошибок бронирования и выявление корневых причин.
• Проектирование потоков оплаты и клиентского опыта при оплате, с учетом борьбы с мошенничеством.
• Сопровождение соответствия PCI DSS в рамках изменений в платежных потоках.
• Организация и проведение экспериментов в чекаут-фанеле и анализ результатов.
• Устранение блокировок между командами и поддержка прозрачной коммуникации с Payments & Fraud и Revenue.

Skills

Product management

Payments

PCI DSS

Agile methodologies

Data-driven

Spanish & English

Tools

Analytics tools

Job description

Описание:

At Stayforlong, travel is more than a transaction; it's a journey of extraordinary moments. Born in Barcelona in 2015, we set out to disrupt an industry dominated by massive corporations. We believe in the power of prolonged stays — the longer you stay, the deeper the connection, and the better the rate. Travel on your own terms.

Задачи:

Own the product roadmap for Checkout end to end and with full autonomy: the checkout experience, ancillaries and cross-selling (insurance, upselling, activities and bundling), booking reliability and confirmation workflows (B2C and B2B). Lead the strategy to reduce and mitigate booking errors. Identify root causes on our side and work with Product Supply and Product Operations on supplier-side causes. Design mitigation and customer-facing flows that protect the traveler when something goes wrong, in partnership with Operations and Customer Experience. Turn the Payments strategy defined by the Payments & Fraud team into a prioritized, deliverable roadmap: payment providers, alternative payment methods, partial payments, wallet and refunds. Challenge assumptions and propose alternatives backed by data, customer insight and technical constraints. Own the customer experience of payment: the balance between friction and conversion at the point of payment, fraud-prevention checks, 3DS/SCA, payment failures and the refund experience, always within the policies set by Payments & Fraud. Ensure PCI DSS compliance is built into the checkout and payment roadmap and into every change that touches payment flows or cardholder data, in partnership with Engineering, IT Security and Payments & Fraud. Lead high-impact initiatives through continuous discovery (customer interviews, funnel analysis, opportunity mapping, fast validation), always with the customer at the center. Design and run experiments in the checkout funnel with Data, and use product and business metrics to measure impact and make trade-off decisions. Raise and resolve cross-team blockers and dependencies early. Keep stakeholders aligned through transparent, ongoing communication: Payments & Fraud, with whom you share goals and a joint planning cadence, and Revenue, on ancillaries, among others.

Требования:

3+ years of experience as a Product Manager at a fast-growing software company, building products with high traffic volumes. Hands-on product experience in payments: you have worked on initiatives involving payment service providers, payment methods, 3DS/SCA, fraud, refunds or chargebacks, and you understand the key metrics and trade-offs of the domain (authorization rate, cost of payments, risk vs. conversion). Working knowledge of PCI DSS and of what it implies for product decisions in payment flows (for example, scope, tokenization and the handling of cardholder data). A strong product mindset: you turn ambiguous problems into structured, outcome-driven initiatives, translate strategy into execution, and are comfortable owning decisions end to end rather than waiting for direction. Data-driven by default: fluent with a business's core KPIs, comfortable designing and reading A/B tests, and quick to use numbers rather than opinions to make a call. You bring revenue and margin awareness to every decision. Excellent with process and Agile methodologies, and fluent with product development and analytics tools. A full-ownership mindset: you make autonomous decisions under uncertainty and hold yourself accountable for business impact. Fluency in Spanish and English is required. Будет плюсом: Experience in travel, OTAs or e-commerce marketplaces; Experience with ancillaries, cross-selling or bundling; Curiosity about, or experience with, AI/LLM applied to conversion, personalization or fraud prevention

Условия:

A permanent, full-time contract with a hybrid setup (1 day per week) at our Barcelona city-centre office (in Plaza Catalunya). A flexible schedule — for real. Up to 30 days per year working from anywhere, so you can experience the “long stay” lifestyle yourself. A broad role in a small, cross-functional team, where you shape processes instead of inheriting them. Flexible compensation via Cobee (health insurance, restaurant/transport cards, kindergarten checks, and training). Special Stayforlong discounts to help you enjoy your own long-stay discoveries.