Product Manager

Microsoft; Cantabria; Presencial; EUR 45.000 - 70.000; Jornada completa

Descripción de la vacante

A tech leader in endpoint management solutions seeks an advisor in Spain to enhance enterprise adoption of Microsoft Intune. This role involves working directly with customers to shape solutions, generate insights, and develop guidance playbooks, requiring strong engagement and communication skills alongside hands-on MDM/MAM experience.

Formación

• 3+ years of experience in product management or enterprise mobility architecture.
• Hands-on knowledge of MDM and MAM with Microsoft Intune or equivalent.
• Strong customer engagement skills, able to influence decision-makers.

Responsabilidades

• Act as a strategic advisor to enterprise customers adopting UEM solutions.
• Lead design sessions shaping solutions across various platforms.
• Synthesize customer insights into actionable product improvements.

Conocimientos

Product management

Customer engagement

Mobile Device Management (MDM)

Mobile Application Management (MAM)

Cross-cloud security

Prototyping

Communication skills

Collaboration

Herramientas

Figma

PowerShell

Python

Descripción del empleo

Overview

The Microsoft Intune Product Group is on a mission to manage the world’s devices and apps simply and securely. Within Intune’s Customer Experience Engineering (CxE) organization, the Customer Acceleration Team (CAT) partners with our most strategic enterprise customers to accelerate adoption, resolve critical blockers, and shape the future of device and app management. CAT is the bridge between customer reality and product innovation, co-creating with customers, translating insights into product priorities, and prototyping tomorrow’s scenarios today. This role sits at the heart of Microsoft Intune’s product journey, working with trusted customers to accelerate adoption of MDM and MAM and influence the future of the product. You will be a core part of engineering and will partner with field and research teams to prototype, experiment, and scale innovation to ensure Intune leads in enterprise device and app management.

Responsibilities

• Act as a strategic advisor to enterprise customers adopting modern Unified Endpoint Management (UEM) solutions, Microsoft Intune and Microsoft Security.
• Lead scenario-based design sessions with customers, shaping solutions that span Intune, Entra, Defender, and Sentinel.
• Support critical escalations, resolving blockers and turning one-off solutions into reusable playbooks and accelerators.
• Synthesize customer insights from telemetry, support cases, preview programs, and community feedback into actionable product improvements.
• Partner with product engineering to translate customer signals into backlog priorities and validate features in real-world environments.
• Rapidly prototype solutions (scripts, low-code apps, AI copilots) with customers to test and de-risk new scenarios.
• Develop and publish AI-ready guidance and playbooks that simplify Intune deployments and are consumable by both admins and copilots.
• Contribute to a culture of sharing, learning, and continuous improvement across the CAT and CxE community.

Qualifications

• 3+ years of experience in product management, customer engineering, or enterprise mobility architecture.
• Hands-on knowledge of Mobile Device Management (MDM) and Mobile Application Management (MAM) with Microsoft Intune or equivalent platforms (e.g., Workspace ONE, MobileIron, JAMF).
• Strong customer engagement skills — able to lead workshops, co-create solutions, and influence executive decision-makers.
• Experience collaborating across multiple teams (engineering, support, field, partners) to drive outcomes.
• Excellent communication skills with both technical and business audiences.
• Familiarity with AI and automation (APIs, copilots, prompt engineering, low-code prototyping).
• Ability to rapidly prototype solutions using Figma, Copilot Studio, PowerShell, Python, or similar tools.
• Comfort interpreting customer signal data (telemetry, support, CRM, forums) to identify trends and opportunities.
• Knowledge of cross-cloud security scenarios (e.g., Intune + Entra ID, Intune + Defender, Intune + Sentinel).
• Growth mindset: comfortable with ambiguity, experimentation, and iterating based on customer feedback.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.