Product Group Vendor Manager

Nestlé SA; España; Híbrido; EUR 45.000 - 85.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Product Group Vendor Manager in Barcelona, where you'll play a vital role in enhancing IT service delivery through effective vendor management. This position offers the opportunity to lead operations with external partners, ensuring high-quality service and strategic alignment with industry standards. You'll collaborate with global procurement teams and engage with senior leaders, making a significant impact on IT sourcing strategies and governance. Embrace a hybrid working environment that prioritizes personal and professional growth while contributing to innovative technology solutions.

Servicios

Comprehensive social benefits package

Flexible remuneration with tax advantages

Health insurance

Restaurant card

Mobility plan

Ongoing training and career opportunities

Dog-friendly campus

Medical center on site

Recreation activities

Volunteering activities

Formación

• 5+ years of experience in IT, specializing in IT Service Management.
• Proven experience in negotiating and managing IT contracts.
• Strong background in establishing standard processes.

Responsabilidades

• Support Product Group in product operations and service delivery.
• Drive collaboration between IT Vendors and Product teams.
• Manage risk and performance, oversee contract execution.

Conocimientos

IT Service Management

Vendor Management

Service Delivery

Negotiation Skills

Risk Management

Performance Metrics

Educación

Bachelor's Degree in Business (IT Management)

Equivalent Work Experience

Herramientas

ServiceNow

Power BI

SAP EWM

SAP TM

SAP WM

Descripción del empleo

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We are looking for a Product Group Vendor Manager to be part of our IT Supply Chain & Procurement (SC&PRO) department in Barcelona

Please, submit your CV in English!

Position Snapshot:

• Function and Stream: IT – Supply Chain & Procurement
• Type of Contract: Permanent
• Type of Work: Hybrid
• Work Language: Fluent Business English

The Role:
As an IT Product Group Vendor Manager, you will support the Product Group in product operations and service delivery through external partners, ensuring effective Vendor Management across Nestlé IT.

Your role involves coaching and enabling IT Products and Vendors, establishing best practices, and aligning strategies with industry standards and governance frameworks.

Leading operations through external vendors, you will drive collaboration between IT Vendors and Product teams, define service delivery strategies, manage risk and performance, and oversee contract execution.

As a Subject Matter Expert, you will work closely with Nestlé Global Procurement to implement transparent performance metrics and structured governance. You will also act as the escalation point for vendor-executed operations and help stakeholders adopt IT sourcing strategies and priorities, ensuring high-quality services that exceed business expectations.

• Deliver best-in-class IT Products with the right balance of external services or assets at the best value for money, risk and speed balance; Delivering quality and Vendor Management capabilities that balance value, cost, risk and speed over time according to IT technology sourcing strategy.
• Lead IT Vendor Governance: define action plans and monitor actions following the company IT Objectives key priorities
• Lead the evaluation of optimal sourcing and pricing options, taking into consideration outsourcing, managed services, cloud, hybrid and insourcing models
• Advise IT Product Group team about appropriate service expectations around timing, execution of strategy and delivery
• Act as "due-diligence" to "check-monitor the services delivered by Vendors
• Drive effective usage of Service consumption through Service Catalog. Guide PMs on available services to meet their needs.
• Support Vendors to mitigate any issues (risk management)
• Support & Coach Vendor to gain maturity for providing E2E services independently
• Facilitate Problem Management for the relevant Product Groups(execution by Vendors with Product teams)
• Ensure DevSecOps toolchain implementation and coach both Partners & PMs
• Enable VITOM, generate product optimizations and increase product agility
• Support L1 Transition & market onboarding
• Performance Management: setting targets, Performance Monitoring & Improvements
• Productivity Management - Monitor/Control/Support: AppMS Service Ordering, PO Management, Invoicing & Invoicing accuracy
• Business case monitoring & generate financial efficiencies on TCO for the Product Group
• Define/Drive/participate in Operational review meetings: Operations, Product, Vendors, Region, Market
• Ensure proper partner workforces onboarding by providing specific access to roles and offboarding.
• Manage escalations with & for the relevant Product Group

We Offer You:
We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with a flexible working scheme. Our state-of-the-art campus is dog-friendly and equipped with a medical center, canteen, and areas to co-create, network, and chill!
• Recreation activities such as yoga, Zumba, etc., and a wide range of volunteering activities.

Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!

What Will Make You a Great Fit:

• Preferably a bachelor's degree in Business (IT Management), Engineering, IT, or equivalent work experience.
• 5+ years of experience in IT, specializing in IT Service Management, Service Delivery, or Vendor Management within a global organization.
• Proven experience in negotiating and managing IT contracts and vendor relationships, or working as an IT vendor managing customer accounts.
• Strong background in establishing standard processes, managing performance metrics, and collaborating with internal functions (e.g., Procurement, Legal, Finance) to ensure full vendor contract and business compliance.
• Comfortable engaging with both internal and external senior leaders, including executive-level collaboration.
• Demonstrated leadership in managing virtual teams across multiple locations (near-shore and off-shore).
• Experience working in a matrix organization with well-developed influencing skills.

Bonus Points If You Have:

• Hands-on experience with ServiceNow and Power BI.
• Familiarity with Agile/Lean methodologies.
• Understanding of Logistics Supply Chain IT applications (SAP EWM, TM, WM).

.

What You Can Expect in Your Application Journey:
1. Hit apply and enter our job portal.
2. Submit your application with your CV.
3. We will contact relevant applicants.
4. Interviews (HR, Hiring team, and stakeholders).
5. Feedback.
6. We make an offer.
7. Location-dependent checks and pre-onboarding.
8. First working day.

About the IT Hub
At Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellness company of the world. We strive to create an environment where people are valued for who they are. We innovate every day through future ready technologies to create opportunities for Nestlé to delight consumers, customers and employees alike. We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future ready.

About Nestlé:
We are Nestlé, the largest food and beverage company with brands including KitKat, Nescafé, Maggi, Purina, among many others. We are approximately 275,000 employees strong, motivated by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. With more than CHF 94.4 billion in sales in 2022, we have an expansive presence, with 344 factories in 77 countries. Want to learn more? Visit us at www.nestle.com.

At Nestlé, we are strongly committed to providing equal opportunities for all individuals. We value diversity in age, ethnicity, nationality, sexual orientation, gender identity and expression, sex characteristics, social origin, religion or belief, and disability.

We are looking for a Product Group Vendor Manager to be part of our IT Supply Chain & Procurement (SC&PRO) department in Barcelona

Please, submit your CV in English!

Position Snapshot:

• Function and Stream: IT – Supply Chain & Procurement
• Type of Contract: Permanent
• Type of Work: Hybrid
• Work Language: Fluent Business English

The Role:
As an IT Product Group Vendor Manager, you will support the Product Group in product operations and service delivery through external partners, ensuring effective Vendor Management across Nestlé IT.

Your role involves coaching and enabling IT Products and Vendors, establishing best practices, and aligning strategies with industry standards and governance frameworks.

Leading operations through external vendors, you will drive collaboration between IT Vendors and Product teams, define service delivery strategies, manage risk and performance, and oversee contract execution.

As a Subject Matter Expert, you will work closely with Nestlé Global Procurement to implement transparent performance metrics and structured governance. You will also act as the escalation point for vendor-executed operations and help stakeholders adopt IT sourcing strategies and priorities, ensuring high-quality services that exceed business expectations.

• Deliver best-in-class IT Products with the right balance of external services or assets at the best value for money, risk and speed balance; Delivering quality and Vendor Management capabilities that balance value, cost, risk and speed over time according to IT technology sourcing strategy.
• Lead IT Vendor Governance: define action plans and monitor actions following the company IT Objectives key priorities
• Lead the evaluation of optimal sourcing and pricing options, taking into consideration outsourcing, managed services, cloud, hybrid and insourcing models
• Advise IT Product Group team about appropriate service expectations around timing, execution of strategy and delivery
• Act as "due-diligence" to "check-monitor the services delivered by Vendors
• Drive effective usage of Service consumption through Service Catalog. Guide PMs on available services to meet their needs.
• Support Vendors to mitigate any issues (risk management)
• Support & Coach Vendor to gain maturity for providing E2E services independently
• Facilitate Problem Management for the relevant Product Groups(execution by Vendors with Product teams)
• Ensure DevSecOps toolchain implementation and coach both Partners & PMs
• Enable VITOM, generate product optimizations and increase product agility
• Support L1 Transition & market onboarding
• Performance Management: setting targets, Performance Monitoring & Improvements
• Productivity Management - Monitor/Control/Support: AppMS Service Ordering, PO Management, Invoicing & Invoicing accuracy
• Business case monitoring & generate financial efficiencies on TCO for the Product Group
• Define/Drive/participate in Operational review meetings: Operations, Product, Vendors, Region, Market
• Ensure proper partner workforces onboarding by providing specific access to roles and offboarding.
• Manage escalations with & for the relevant Product Group

We Offer You:
We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with a flexible working scheme. Our state-of-the-art campus is dog-friendly and equipped with a medical center, canteen, and areas to co-create, network, and chill!
• Recreation activities such as yoga, Zumba, etc., and a wide range of volunteering activities.

Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!

What Will Make You a Great Fit:

• Preferably a bachelor's degree in Business (IT Management), Engineering, IT, or equivalent work experience.
• 5+ years of experience in IT, specializing in IT Service Management, Service Delivery, or Vendor Management within a global organization.
• Proven experience in negotiating and managing IT contracts and vendor relationships, or working as an IT vendor managing customer accounts.
• Strong background in establishing standard processes, managing performance metrics, and collaborating with internal functions (e.g., Procurement, Legal, Finance) to ensure full vendor contract and business compliance.
• Comfortable engaging with both internal and external senior leaders, including executive-level collaboration.
• Demonstrated leadership in managing virtual teams across multiple locations (near-shore and off-shore).
• Experience working in a matrix organization with well-developed influencing skills.

Bonus Points If You Have:

• Hands-on experience with ServiceNow and Power BI.
• Familiarity with Agile/Lean methodologies.
• Understanding of Logistics Supply Chain IT applications (SAP EWM, TM, WM).

.

What You Can Expect in Your Application Journey:
1. Hit apply and enter our job portal.
2. Submit your application with your CV.
3. We will contact relevant applicants.
4. Interviews (HR, Hiring team, and stakeholders).
5. Feedback.
6. We make an offer.
7. Location-dependent checks and pre-onboarding.
8. First working day.

About the IT Hub
At Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellness company of the world. We strive to create an environment where people are valued for who they are. We innovate every day through future ready technologies to create opportunities for Nestlé to delight consumers, customers and employees alike. We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future ready.

About Nestlé:
We are Nestlé, the largest food and beverage company with brands including KitKat, Nescafé, Maggi, Purina, among many others. We are approximately 275,000 employees strong, motivated by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. With more than CHF 94.4 billion in sales in 2022, we have an expansive presence, with 344 factories in 77 countries. Want to learn more? Visit us at www.nestle.com.

At Nestlé, we are strongly committed to providing equal opportunities for all individuals. We value diversity in age, ethnicity, nationality, sexual orientation, gender identity and expression, sex characteristics, social origin, religion or belief, and disability.