Principal Technical Sales & Consulting

buscojobs España; Palma de Mallorca; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

A leading technology company in the travel industry is looking for a Principal Technical Sales & Consulting Specialist. This role involves consulting with agency customers on product upgrades and technology integration, while addressing complex technical issues and providing best practice consulting. The ideal candidate will possess a robust understanding of the travel industry and have exceptional communication skills.

Formación

• Deep understanding of the travel industry and content distribution models.
• Excellent communication skills and ability to consult for technical solutions.
• Proven technical experience in customer-facing roles focused on eCommerce solutions.

Responsabilidades

• Map customer needs to Sabre solutions and lead technical presentations.
• Manage end-to-end technical integration consulting processes.
• Resolve complex technical issues impacting product implementation.

Conocimientos

Customer Service

Technical Consulting

Communication

Leadership

Innovative Thinking

Educación

Minimum 2 years of relevant work experience

Herramientas

GDS Products

SOAP

Postman

XML

REST

JSON

Descripción del empleo

Apply locations : Spain (Remote) | Time type : Full time | Posted on : Posted Today | Job requisition id : JR103395

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel ecosystem, we shape the future by offering innovative advancements that pave the way for a more connected and seamless experience. Our solutions include mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and more.

Our mission is simple : We connect people with moments that matter.

Our team seeks an experienced Principal Technical Sales & Consulting Specialist to join our Professional Services and Consulting Services team. This role offers a high-impact opportunity to consult with agency customers on product upgrades, implementation, and technology integrations, while driving strategic direction for a leading global travel technology company.

Role and Responsibilities :

• Map customer needs to Sabre solutions, creating differentiated value and identifying opportunities for value exchange.
• Lead technical presentations, product demonstrations, and workshops to showcase Sabre products and APIs aligned with customer requirements.
• Act as the voice of the customer by collaborating internally with sales and product teams to propose solution changes that enhance efficiency or adoption.
• Manage end-to-end technical integration consulting processes, engaging experts within Sabre as needed. Provide support on structuring Web-Service payloads in XML during new customer integrations.
• Advocate for customers by resolving complex technical issues impacting implementation, operation, and utilization of Sabre products. Offer best practice consulting to maximize solution benefits.

Qualifications and Education Requirements :

• Deep understanding of the travel industry, including challenges related to content fragmentation, content types, and distribution models.
• Strong leadership in consultative or collaborative settings with customers and internal teams to achieve technical and business goals.
• Ability to consider cost, financial, and budget impacts when recommending solutions, ensuring optimal customer outcomes.
• Excellent communication skills and assertiveness to confidently advise high-level decision makers on technical solutions and operational processes.
• Innovative thinking with the ability to approach situations from multiple perspectives. Effective communication across diverse cultural and professional backgrounds.
• Proven technical experience in customer-facing roles focused on solutions in an eCommerce environment, preferably with knowledge of GDS and travel APIs.
• Hands-on experience with GDS products and APIs, including tools like Soap or Postman.
• Technical skills for system analysis, development, and integration within customer tech stacks. Familiarity with SOA, Web Services, SOAP, REST, JSON, XML, and Web Scripting languages.
• Previous development experience is a plus.
• Native language and cultural familiarity are preferred.
• Minimum 2 years of relevant work experience.

Additional Skills :

• Exceptional customer service and communication skills.
• Attention to detail and multi-tasking ability to support multiple clients.
• Experience in Online Travel Agencies or eCommerce environments.

We will carefully review your application and notify you of your progress. Only candidates meeting the role's minimum criteria will proceed in the selection process.

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